06-01-2015 12:57 AM
Hi,
The whole mail app is still quite confusing to me...
I have a customer, he installed EV with SSL from the beginning so we're good on this point.
we run the script on the IT guy user:
$Mbx = get-mailbox "igor"
New-App -mailbox $Mbx.LegacyExchangeDN -Url `
("http://EV_server/EnterpriseVault/OfficeMailAppManifest.aspx?LegacyMbxDn=" +
$Mbx.LegacyExchangeDN)
I'ts working internally through OWA only, when opening in outlook we receive: "APP ERROR this app could not be started"
Any ideas?
Also, the customer has a Check Point FW, we want the Mail App to be available from OWA outside the organization, can you please help me understand what do we need to publish?
Thanks,
Sarah
06-01-2015 06:27 AM
Hi Sarah,
For external access of EV mail-app, you need to add BaseURL in new-app PowerShell, BaseURL should be publish/accessible from external network, like example below.
$Mbx=get-mailbox "mailbox"
New-App -mailbox $Mbx.LegacyExchangeDN -Url`("http://EV_server/EnterpriseVault/OfficeMailAppManifest.aspx?LegacyMbxDn="+$Mbx.LegacyExchangeDN+"&BaseURL=https://external_access_server/EnterpriseVault")
Refer "Technical Note: Setting up the Enterprise Vault Office Mail App" http://www.symantec.com/docs/DOC6294
Regards
Pradeep Papnai