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Mail Box in EV are showing Unknown in Limit Status

Saqib_Alam
Level 5
Partner Accredited

 

Can any one help me out when i look into Exchange Mailbox in Enterprise Vault some of the mail box are showing Unknow in Limit Status Column
Find the screen shot attached.

My EV configuration Details are as follows.

EV Version: EV 9.0
OS : Server 2003 Enterprise
Exchange 2010
 

 

Regards
Saqib

1 ACCEPTED SOLUTION

Accepted Solutions

TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified

If you look at the Vault Store usage report has anything been archived for these mailboxes.

If nothing has been archived that could be why the limit is unknown

View solution in original post

5 REPLIES 5

TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified

If you look at the Vault Store usage report has anything been archived for these mailboxes.

If nothing has been archived that could be why the limit is unknown

AndrewB
Moderator
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i think that if no limit is set it will say unknown. you can also check at the vault store level to see if it's disabled. if the limits have been changed recently then it wont update the status in the VAC until something new gets archived.

Saqib_Alam
Level 5
Partner Accredited

@ Tony Sterling

Yes i Check the Vault Storage Report and nothing have been archived for that mailboxes which are shown Limit is Unknown. In Vault Storage Report its shows 0 items have been archive for that mail box.

 

Regards
Saqib

TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified

There you go.  Once something is archived the Limit will no longer be Unknown.

 

Regards,
Tony

Saqib_Alam
Level 5
Partner Accredited

 

Thanks Alot  yes