Our env. (Vault v10.0.2) encounters MEM performance (event 4140. See description below pls).
Logs also indicate lots of error event 6469 (see description below pls).
Check of mailbox linked to Vault archive ID (indicated in event 6469 and identified as following procedure: https://support.symantec.com/en_US/article.TECH35677.html) confirms it contains root folder with invalid character (in this case, folder name with space).
Deleting this folder resolved this issue. Now, I would like to understand which process can cause creation of this folder. Based on Ms article
this could be related to AV or addin (Vault or other?).
If you have similar issue. Thanks for your feedback.
Insufficient Virtual Memory is available for the Enterprise Vault to run
Enterprise Vault will now be shut down; to correct this problem, free memory by closing any unwanted applications and restart Enterprise Vault
An exception has occurred.
[Internal reference CArchiveAssister/CF/ce]
FolderName: Top of Information Store
For more information, see Help and Support Center at http://entced.symantec.com/entt?product=ev&language=english&version=10.0.2.0&build=10.0.2.1112&error=V-437-6469