03-04-2009 02:28 AM
May 2009 we will start with the Enterprise Rollout of Vista facing a lot of problems regarding Enterprise Vault.
There are 2 groups we have to migrate:
Like discussed in previous discussions the last group of users will have an incredible load on their outlook.exe process. Not online because offline vault has to build from scratch but also their PC is indexing itself and also the content in Outlook. So my question is clear: What is the best way to avoit load on endusers PC's? Is there a guideline for this. I can imagine the following:
So I see 2 quick (and dirty) solutions for this problem:
I really hope someone from Symantec reads this and gives me some advice. If not I'll probably get hundreds of unsatisfied users at my desk :-).
Erik.
Solved! Go to Solution.
03-04-2009 05:46 AM
Hello,
There is a document somewhere on this site that describes how to move the offline vault from one machine to another. This document describes the process of replacing a machine having an offline vault for a user by another machine for the same user. I assume you could use that.
Unfortunately, I have not been able yet, to locate the document. Oh wait, here it is: http://seer.entsupport.symantec.com/docs/311665.htm
You might be able to use this, to prevent downloading the OV completely again. I assume that when you upgrade the client after moving the OV, it will be adjusted to the EV8 format (if necessary)
Good luck!
Gertjan
03-04-2009 05:38 AM
Erik,
Should you upgrade to EV 8.0 the offline vault is replaced with Virtual Cache. To my knowledge there is no way to convert an OV to a VC which means a new download of all cached content from EV. As you noted BITS is used to be less intrusive to the end user. In some early tests I did not notice any increase in cache build speed between OV and VC. However BITS can be tweaked quite a bit.
-Joe
03-04-2009 05:46 AM
Hello,
There is a document somewhere on this site that describes how to move the offline vault from one machine to another. This document describes the process of replacing a machine having an offline vault for a user by another machine for the same user. I assume you could use that.
Unfortunately, I have not been able yet, to locate the document. Oh wait, here it is: http://seer.entsupport.symantec.com/docs/311665.htm
You might be able to use this, to prevent downloading the OV completely again. I assume that when you upgrade the client after moving the OV, it will be adjusted to the EV8 format (if necessary)
Good luck!
Gertjan
03-04-2009 06:42 AM
GJ,
Many thanks for this tip. I've searched the support-DB for this but didn't find this document. I'll try it rigth away. If it doensn't work I'll come back to the forum ;-).
JR,
I plan no upgrade yet to EV8. I'm happy with 2007. Only the slow performance of the OV-build is a p... in the a.. but like I read this isn't solved in EV8 so why upgrading?
03-04-2009 06:49 AM
Hey Erik,
Actually Vault Cache is faster than OV and doesn't impact the user during the initial build. During the beta Vault Cache got rave reviews.
Regards,
03-04-2009 07:31 AM
... offcourse you can expect this question...
Did you have these reviews available? With numbers I can play against project-office to elivate the upgrade to a higher priority.
Thanks in advance,
Tony Sterling
03-04-2009 07:40 AM
I don't have access to those comments, but the performance guide states about 20 minutes for 10k items.
ftp://exftpp.symantec.com/pub/support/products/Exchange_Mailbox_Archiving_Unit/312319.pdf