Move archive queued in EV 10.0.3

[ferozkhan17]

I recently upgrade the enterprise vault server from 9.0.4 to 10.0.3. After the upgrade, move archive has stopped working. Move archive will just be in a queued state. Event logs have the below errors:-

A program fault has raised an exception.

Exception: Only one <configSections> element allowed per config file and if present must be the first child of the root <configuration> element. (C:\Program Files (x86)\Enterprise Vault\EVMoveArchiveTask.exe.Config line 6)

Diagnostic:

Type: System.Configuration.ConfigurationErrorsException

Unable to access Configuration File settings.

File: C:\Program Files (x86)\Enterprise Vault\EVMoveArchiveTask.exe.Config

Section: managedProcess

Reason: Configuration system failed to initialize

[ferozkhan17]

Below are the contents of EVMoveArchiveTask.exe.config file

<?xml version="1.0" encoding="utf-8"?>
<configuration>
  <runtime>
    <generatePublisherEvidence enabled="false" />
  </runtime>
  <configSections>
    <sectionGroup name="MoveArchive">
      <section name="common" type="System.Configuration.DictionarySectionHandler" />
      <sectionGroup name="verification">
        <section name="log" type="System.Configuration.DictionarySectionHandler" />
      </sectionGroup>
    </sectionGroup>
  </configSections>
</configuration>

Please assist. Thanks

Feroz

[Rob_Wilcox1]

Okay - so there is something wrong with the contents of the .exe.config mentioned. Can you post the contents of it? Have you got an example config file, or rather, have you made any amendments to the file during the previous installation of EV?

[ferozkhan17 · Accepted solution]

The problem is resolved after copying the contents of EVMoveArchiveTask.exe.config file from the old EV 9.0.4 server to the EV 10.0.3 server.

[ferozkhan17]

Rob, I didnt make any changes to the file post EV upgrade. Infact, this is the first time I am opening this file. We had a server migration as well as part of the upgrade.

[Rob_Wilcox1]

Ok. So you are all sorted out then, yes?

[ferozkhan17]

All good now.

[Rob_Wilcox1]

Okay - great news.