05-06-2013 05:58 AM
Hi,
When I´m moving archives between our sites from 9.0.2 to 10.0.2 one archive is stuck in "updating shortcuts".
I have run "shortcut processing" on the archive but still the task does not proceed to next step.
I attached a dtrace from the MA task.
Is there a way to fix this?
Regards
/Henfo
Solved! Go to Solution.
05-07-2013 01:07 AM
Hi,
I logged a support case, I update if we find a solution :)
/Henfo
05-06-2013 06:32 AM
05-06-2013 06:47 AM
Hi,
Uploading dtrace of archiving task, when running sc processing of archive.
/Henfo
05-06-2013 07:05 AM
In this dtrace log I see following lines:
{CArchivingAgent::ProcessShortcutItem:#13098} run mode does not include shortcut processing so nothing to do
Did you run it in shortcut processing mode while you collected this dtrace log?
05-06-2013 07:52 AM
Yes I did:
A Run Now run against selected mailboxes has started.
Exchange Server: SESTEX32
Start time: 06/05/2013 15:35
Run mode: Shortcut processing (0x2)
Run ID: RunNow_20130506_153556
Mailboxes targeted: 1
Task name: Exchange Mailbox Archiving Task for SESTEX32
A Run Now run has ended.
Exchange Server: SESTEX32
Start time: 06/05/2013 15:35
Run mode: Shortcut processing (0x2)
Run ID: RunNow_20130506_153556
Mailboxes targeted: 1
Task name: Exchange Mailbox Archiving Task for SESTEX32
/Henfo
05-06-2013 11:44 PM
Yeah I saw that, its strange. Same thread in dtrace says its running in shortcut processing mode and later says its not. You might want to log a support case to investigate this behaviour.
05-07-2013 01:07 AM
Hi,
I logged a support case, I update if we find a solution :)
/Henfo
05-07-2013 07:23 AM
Sure..lets see
05-20-2019 03:26 AM
Hello, any solution for this? We have the same line in the dtrace log.
05-20-2019 10:58 PM
Hello,
Please open a new discussion for this. Please mention EV version, and a bit more description what you have done already. Thanks.