04-02-2013 05:36 AM
Hi,
we are in process of moving 2TB of archives from NTFS to Centera. We use the NTFSCenteraMigrator.Exe utility, and we created task by the book (Utilities.pdf).
Now we noticed errors in event log, and some archives aren't accessible:
Log Name: Symantec Enterprise Vault
Source: Enterprise Vault
Date: 21.3.2013. 15:17:20
Event ID: 6761
Task Category: Storage Online
Level: Error
Keywords: Classic
User: N/A
Computer: eva01.sit.hr
Description:
Error opening EMC Centera C-Clip
Function call: FPObjectGuid::SetID(2012\12-11\5\Collection1320948.CAB)<FPClip_Open(-,2012\12-11\5\Collection1320948.CAB,1)
Status: FP_PARAM_ERR (-10006)
Reason: Wrong parameter detected
Pool Address: 10.100.23.219,10.100.23.220,10.100.23.221,10.100.23.222?C:\Program Files (x86)\Enterprise Vault\EVault4.pea
If anyone could assist it would be great.
Thanks in advance
Solved! Go to Solution.
04-02-2013 06:52 AM
Then you need to speak to their manager, or get it redispatched etc
It's not an EMC issue btw, the syntax EV is using is definitely wrong because when you issue a clip_open command, you're meant to use a valid Clip ID, but here its telling it to open an CAB file instead of a clip ID which definitely won't exist on the centera.
04-02-2013 05:55 AM
These type of issues can be a bit tricky. You might consider engaging Symantec support.
First thing you will want to do is locate the Clip-id for the Cab file. Then verify that the clip is intact on the Centera.
Symantec support and EMC support can assist you.
Tony
04-02-2013 06:43 AM
Hi, thanks on response.
The problem is that i have contacted Support,and 7 days after initial response, i haven't received any reply from them :(
04-02-2013 06:52 AM
Then you need to speak to their manager, or get it redispatched etc
It's not an EMC issue btw, the syntax EV is using is definitely wrong because when you issue a clip_open command, you're meant to use a valid Clip ID, but here its telling it to open an CAB file instead of a clip ID which definitely won't exist on the centera.