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Negative Numbers on Usgae.asp

Marcrp
Level 5

Hi

We are getting negative numbers on our usage.asp report page and I don't know why?

here are a couple examples:

Neil Newman -8,018 -488 IT Services User
Andrew Chambers -278 -11

Empty Property / Env Monitoring Officer

Any advice appreciated.

 

Thanks 

1 ACCEPTED SOLUTION

Accepted Solutions

TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified

You definitely need a support call from the sound of things.  They will be able to give you a hands on look.

View solution in original post

4 REPLIES 4

Marcrp
Level 5

Anyone?

TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified

Personally I have never seen this.  Seems like you might want to call support.

Could you try this SQL?


--This gives the archive name and size of archive in bytes
--Runs against the VaultStore Database
SELECT ex.MbxDisplayName,
a.archiveditems as Count, a.archiveditemsSize as 'Size'
FROM Saveset s
Join Archivepoint a on a.ArchivePointIdentity =s.ArchivePointIdentity
Join EnterpriseVaultDirectory.dbo.ExchangeMailboxEntry ex on ex.DefaultVaultID = a.ArchivePointID
GROUP BY ex.MbxDisplayName, a.archiveditems, a.archiveditemssize

Marcrp
Level 5

I think I'll have to call support as you say.

 

The SQL output was the same as the usage.asp page so there appears to be something not quite right! If I get the user to go into Archive Explorer and look at the total in their archive the number is a postive number (4000 compraed to the -9838 shown in usage.asp)

TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified

You definitely need a support call from the sound of things.  They will be able to give you a hands on look.