02-19-2015 06:24 AM
Hi
We are getting negative numbers on our usage.asp report page and I don't know why?
here are a couple examples:
Neil Newman | -8,018 | -488 | IT Services User |
Andrew Chambers | -278 | -11 |
Empty Property / Env Monitoring Officer |
Any advice appreciated.
Thanks
Solved! Go to Solution.
02-23-2015 01:18 AM
You definitely need a support call from the sound of things. They will be able to give you a hands on look.
02-21-2015 01:57 AM
Anyone?
02-21-2015 02:35 AM
Personally I have never seen this. Seems like you might want to call support.
Could you try this SQL?
--This gives the archive name and size of archive in bytes
--Runs against the VaultStore Database
SELECT ex.MbxDisplayName,
a.archiveditems as Count, a.archiveditemsSize as 'Size'
FROM Saveset s
Join Archivepoint a on a.ArchivePointIdentity =s.ArchivePointIdentity
Join EnterpriseVaultDirectory.dbo.ExchangeMailboxEntry ex on ex.DefaultVaultID = a.ArchivePointID
GROUP BY ex.MbxDisplayName, a.archiveditems, a.archiveditemssize
02-23-2015 12:44 AM
I think I'll have to call support as you say.
The SQL output was the same as the usage.asp page so there appears to be something not quite right! If I get the user to go into Archive Explorer and look at the total in their archive the number is a postive number (4000 compraed to the -9838 shown in usage.asp)
02-23-2015 01:18 AM
You definitely need a support call from the sound of things. They will be able to give you a hands on look.