I just upgraded to EV 10.0.1 and am I scanning my netapp for PST's. I added a bunch of shared exclusions, but is there away to exclude mountpoints??
Also, in th elog there is an error: ** 5/4/2012 3:27:02 PM Hard disk search failure on NetApp2: System.UnauthorizedAccessException: Error accessing the file: \\NetApp2\C$\*.pst, error code: 5
at KVS.EnterpriseVault.Common.Win32API.MapWin32PathErrorCodeToException(String path)
at KVS.EnterpriseVault.Common.VaultDirectoryInfo.GetDirectoryContents(Boolean getFiles, String sSearchFilter)
at KVS.EnterpriseVault.Common.VaultDirectoryInfo.GetFiles(String sSearchFilter)
at KVS.EnterpriseVault.PstMigrationService.LocateHardDiskThread.LocatePsts(PstComputer pstComputer, VaultDirectoryInfo di)
at KVS.EnterpriseVault.PstMigrationService.LocateHardDiskThread.Search(String computer) Error accessing the file: \\NETAPP2\C$\*.pst, error code: 5 **
What does this error mean? There is no C$ drive on a netapp device?
Solved! Go to Solution.
This TN also mentions what is needed:
Thats pretty weird, but error code 5 means Access Denied
Anytime you see an error return like that, you can simply do 'net helpmsg 5' or whatever the number is
Yep the VSA will need the equivalent of 'power user' rights, I think. I needs to access those admin shares to work out 'true' folder paths.
The EV account has access to the shares since from my Windows Servers it is able to access the shares. However, I am still getting an error "** 5/5/2012 11:05:14 AM Cannot get full path name of PST on NetApp Filer SAN02: \\SAN02\Shared05$\EmailNY\jdoe\Archive General.pst : Cannot translate share name: No access permission error on call to NetShareGetInfo **"
It's not really about access to those shares.
It's the admin shares (or equivalent) ... it's c$, d$, etc.
That's needed so we can get the absolute path - ensuring that we're not discovering or trying to migrate the same PST from two locations.
The 'usual' way is 'power users', or 'local administrators'.. even if it's just temporary whilst you migrate.
Is there any document that my NetApp guys can look at that provides information on what access is required?
ESIT*- My netapp guy wants the exact permissions that the account requires. They do not want to provide it local admin rights.
Well, the EV 10.0.1 Administrators Guide says :
PST files on network drives for PST client-driven migration
You can configure this facility to migrate PST files stored on Windows-based shares, and on NetApp Filers.
To migrate PST files from a Windows share, the account that runs the Directory service must be a member of one of the following security groups on the file server:
■ Server Operators
■ Power Users
To migrate PST files from a NetApp Filer, the account that runs the Directory service must be a member of the Administrators group on the NetApp Filer.
If you are using the NetApp Filer autohome feature, see the following technical note:
You cannot migrate files that are hosted on:
■ Non-Windows file servers, other than NetApp Filers
■ NetApp vFiler devices running a version of Data ONTAP earlier than Data ONTAP 7.3
■ Distributed File System (DFS) shares
That's the 100% supported way. I am sure though that Power Users gives enough access to the admin$ shares.. so you could *try* that, but, the way forward is described above, and a DTRACE of the DirectoryService would show whether it is succeeding or not.
Hope that helps,
I seem to recall some issues with NetApps and PST migration that required the account hitting the PSTs to have access through the entire path of the location on teh NetApp. I did a quick search and cannot seem to find it but I seem to recall that was an issue at some point.
I did find this which shows an excerpt from EV8 SP5's readme
it was not answered but shows an example of two that will not work and one that does.
Hope this helps.
This TN also mentions what is needed: