10-30-2012 08:48 PM
Hi,
I'm experiencing exactly like this, https://www-secure.symantec.com/connect/forums/owa-2010-ev-2010-archived-item-currently-unavailable .
Here is my my story. We are currently in the process of moving from Exchange 2003 to Exchange 2010.
Setup:
1 enterprise vault server = doing archiving on exchange 2003 ; upgraded to version 9.0.3 a few months ago in preparation for the Exchange 2010 implementation.
1 Exchange 2003 Front End Server
1 Exchange 2003 BackEnd Server
1 Exchange 2010 Cas / Hub server
1 Exchange 2010 Mailbox Server
Some details:
Please advise what else to check.
TIA.
JoJo
Solved! Go to Solution.
10-31-2012 06:55 AM
Basic things to check:
- the ExchangeServers.txt on the EV server contains all of the IP address of the CAS servers for exchange 2010 servers, frontend and backend exchange servers for exchange 2003?
- You have re-run the oawuser.wsf with the change made to ExchangeServers.txt above?
- Have you configured the web.config on the CAS servers ok? can you post the <AppSettings> section of the web.copfig?
- The user that you are testing, is the mailbox on the exchange 2010 mailbox server and is the exchange 2010 mailbox server being targeted for archiving?
- Is this for internal OWA access or/and external?
- Enable the OWA logging on the CAS server and post the full EV OWA log file.
10-31-2012 06:55 AM
Basic things to check:
- the ExchangeServers.txt on the EV server contains all of the IP address of the CAS servers for exchange 2010 servers, frontend and backend exchange servers for exchange 2003?
- You have re-run the oawuser.wsf with the change made to ExchangeServers.txt above?
- Have you configured the web.config on the CAS servers ok? can you post the <AppSettings> section of the web.copfig?
- The user that you are testing, is the mailbox on the exchange 2010 mailbox server and is the exchange 2010 mailbox server being targeted for archiving?
- Is this for internal OWA access or/and external?
- Enable the OWA logging on the CAS server and post the full EV OWA log file.
10-31-2012 06:59 AM
oh...for OWA 2010 if you double-click on a shortcut does the messages get retrieved OK?
11-01-2012 06:17 AM
Do you have the WebDAV URL set correctly as well? (i noticed you changed the one for EWS)
11-01-2012 07:04 AM
hi guys , thanks for the responses.
@LCT,
i was able to make it work.
first, i failed to re-run the oawuser.wsf with the change made to ExchangeServers.txt .
to make it work for external access, had to add,
11-01-2012 08:36 AM
Glad it worked for you now.