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No Provisioning Group?

rouute
Level 6
I have upgraded to EV8. I added another Exchange Server to Targets. I also added more users to the current Provision Group. I cannot those Mailboxes when I try to enable them on any Exchange server. I ran the Provison Task but I get the event below. Any idea's or suggestions would be greatly appreciated.



Event Type:      Warning
Event Source:   Enterprise Vault
Event Category:            Exchange Provisioning Task
Event ID:          41130
Date:                3/27/2009
Time:                8:41:39 AM
User:                N/A
Computer:        EVAULTVS02
Description:
No provisioning groups are defined. Define some provisioning groups and run the provisioning task again.
 
Task: Exchange Provisioning Task for ad.msnet.atf.gov
 
Domain: ad.msnet.atf.gov
 
For more information, see Help and Support Center at http://evevent.symantec.com/rosetta/showevent.asp
I have EV8 with a provisioned group that contains a target. I added a target and another email server. however, I cannot enable the mailboxes. I went to run the provision task, the event says I have none. is that by design? do I need to add another Prov Group to add more mailboxes to archive?



1 ACCEPTED SOLUTION

Accepted Solutions

TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified
In EV 8 the Advanced portion of the mailbox policy was moved out of there and into a Desktop Policy.  This gives you greater flexibility when creating policys and also makes it easier to configure what was once the advanced settings.

View solution in original post

14 REPLIES 14

TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified
How many provisioning groups do you have?

Did you create an Archive Task for this new Exchange Server?


rouute
Level 6
One Provisonong Group and yes there is an Archive Task running for the second Exchange server.

TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified
So are you targeting the Whole Exchange Organization with your Provisioning Group or specific groups or users?

rouute
Level 6
Specific groups.

I have a group with users from Exch Server A and B. I added the Exch Server B as a target so I can get the users that are in the group archived.

I also added another Windows group (users are on Exch Server A) to the provisioned group targets.

TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified
If you do a run now of the provisioning group is a report created or just the error generated?

Also, you could dtrace the provisioning group while you do the run now and post that.


rouute
Level 6
just the error

dtrace coming up

rouute
Level 6

VAC trace entry info
  Trace category:
    Mailbox provisioning issues (Exchange)

  Title:
    Provision

  Case description:
   

  Start time:
    27/03/2009 09:51:29

  Running time:
    5 Minutes

  Maximum log size:
    100 MB
-----


Enabled Trace options

Id    Name                             Detail     Include Events
20  - EvExchangePolicySyncTask         Verbose    Yes        

-----


Display Filter:
  Include strings:
    EV-
    EV:
    EV~

  Exclude strings:
    CMMStream
    DBFramework
    DirectoryConnection
-----


Running in Terminal Services session...
  Monitoring debug output from processes running in the console session
  Monitoring debug output from processes running in the current Terminal Services session

1 09:51:46.334  [3648] (EvExchangePolicySyncTask) <3572> EV-H {ExchangePolicySyncTaskProcessor.Main} Entering...
2 09:51:46.349  [3648] (EvExchangePolicySyncTask) <3572> EV-H {ExchangePolicySyncTaskProcessor..ctor} Entering...
3 09:51:46.365  [3648] (EvExchangePolicySyncTask) <3572> EV-H {ExchangePolicySynchronization..ctor} Entering
4 09:51:46.381  [3648] (EvExchangePolicySyncTask) <3572> EV-H {ExchangePolicySynchronization..ctor} Leaving
5 09:51:46.381  [3648] (EvExchangePolicySyncTask) <3572> EV-H {ExchangePolicySyncTaskProcessor..ctor} leaving...
6 09:51:46.381  [3648] (EvExchangePolicySyncTask) <3572> EV-M {ManagedObject.KVS.EnterpriseVault.Management.IAdminControl.RegisterStateChangedHandler} Title:ExchangePolicySyncTask
7 09:51:46.381  [3648] (EvExchangePolicySyncTask) <3572> EV-M {ManagedObjectState.RegisterStateChangedHandler} Owner:ExchangePolicySyncTask
8 09:51:46.381  [3648] (EvExchangePolicySyncTask) <3572> EV-H {ManagedProcess.Run} Process starting - "C:\Program Files\Enterprise Vault\EvExchangePolicySyncTask.exe" -URL:tcp://10.248.193.21:1307/8b31dc80_0912_488b_ae9c_824479679474/KVS.EnterpriseVault.ProcessManager50157736 -CUSTOM:1ADDB46DE7C24B5449E081E7C8178A32E1012u00EVSite01|False||
9 09:51:46.381  [3648] (EvExchangePolicySyncTask) <3572> EV-L {ManagedProcess.LoadConfigurationSettings} Config Settings - debugWaitSeconds=0
10 09:51:46.412  [3648] (EvExchangePolicySyncTask) <3572> EV-M {ManagedProcess.RemoteThis} URL[0]: tcp://10.248.193.21:3360/ce1da180_8305_4f3c_a8b5_44fb5feb8485/EVProcessManager51b762e0_defd_4c77_9f43_806edbf3442d
11 09:51:46.427  [3648] (EvExchangePolicySyncTask) <3572> EV-M {ManagedProcess.NotifyAllPresentAndCorrect} Using Process manager URL:tcp://10.248.193.21:1307/8b31dc80_0912_488b_ae9c_824479679474/KVS.EnterpriseVault.ProcessManager... Title:1ADDB46DE7C24B5449E081E7C8178A32E1012u00EVSite01
12 09:51:46.443  [3648] (EvExchangePolicySyncTask) <3572> EV-M {ManagedObjectState.RegisterStateChangedHandler} Owner:EvExchangePolicySyncTask
13 09:51:46.490  [3648] (EvExchangePolicySyncTask) <6032> EV-M {ManagedProcess.KVS.EnterpriseVault.Management.IAdminControl.Start} Current State:Stopped
14 09:51:46.490  [3648] (EvExchangePolicySyncTask) <6032> EV-M {ManagedObject.KVS.EnterpriseVault.Management.IAdminControl.Start} Name:ExchangePolicySyncTask Current State:Stopped
15 09:51:46.490  [3648] (EvExchangePolicySyncTask) <6032> EV-H {ManagedObject.KVS.EnterpriseVault.Management.IAdminControl.Start} ManagedTask.OnStart()
16 09:51:46.490  [3648] (EvExchangePolicySyncTask) <6032> EV-M {ManagedProcess.ObjectStateChanged} ExchangePolicySyncTask New:Running Old:Starting My:Starting
17 09:51:46.490  [3648] (EvExchangePolicySyncTask) <6032> EV-M {ManagedProcess.CheckProcessState} New State:Running Quorum:True
18 09:51:46.490  [3648] (EvExchangePolicySyncTask) <6032> EV-M {ManagedProcess.NotifyPMStateChanged} EvExchangePolicySyncTask New State:Running Old:Starting My:Running
19 09:51:46.506  [3648] (EvExchangePolicySyncTask) <3572> EV-L {ManagedProcess.Run} Loading... State:Running Countdown:0
20 09:51:46.506  [3648] (EvExchangePolicySyncTask) <6032> EV-M {ManagedProcess.CheckProcessState} New State:Running Quorum:True
21 09:51:46.584  [3648] (EvExchangePolicySyncTask) <3328> EV:M CoCreateInstanceHelper::IsDirectoryAvailable()
22 09:51:46.584  [3648] (EvExchangePolicySyncTask) <3328> EV:M CoCreateInstanceHelper::IsDirectoryAvailable - Trying to connect to a local Directory Service
23 09:51:46.615  [3648] (EvExchangePolicySyncTask) <3328> EV:M CoCreateInstanceHelper::IsDirectoryAvailable - Directory Service is available
24 09:51:46.615  [3648] (EvExchangePolicySyncTask) <3328> EV-H {ManagedTask.MainThread} ManagedTask.MainThread() - Custom args:1ADDB46DE7C24B5449E081E7C8178A32E1012u00EVSite01|False||
25 09:51:46.615  [3648] (EvExchangePolicySyncTask) <3328> EV-H {ExchangePolicySyncTaskProcessor.TaskMain} Entering...
26 09:51:46.615  [3648] (EvExchangePolicySyncTask) <3328> EV-H {ExchangePolicySyncTaskProcessor.WaitForDebugger} Entering...
27 09:51:46.615  [3648] (EvExchangePolicySyncTask) <3328> EV-H {ExchangePolicySyncTaskProcessor.WaitForDebugger} leaving...
34 09:51:46.662  [3648] (EvExchangePolicySyncTask) <3328> EV:M CBaseDirectoryServiceWrapper::GetInterface - RegKey UseLocalDirectory [False]
36 09:51:46.662  [3648] (EvExchangePolicySyncTask) <3328> EV:M CBaseDirectoryServiceWrapper::CreateDirectoryService() - Entry [m_nNumTries = 40]
37 09:51:46.677  [3648] (EvExchangePolicySyncTask) <3328> EV:L CBaseDirectoryServiceWrapper::CreateDirectoryService() - Successfully communicated with an EV Directory Service on the local machine
38 09:51:46.677  [3648] (EvExchangePolicySyncTask) <3328> EV:M DirectoryVault: Initialization: DLL_PROCESS_ATTACH received by the DirectoryVault DLL. |
39 09:51:46.677  [3648] (EvExchangePolicySyncTask) <3328> EV:H DirectoryVault: Initialization: DirectoryVault DLL version is: v1.2.| |
40 09:51:46.677  [3648] (EvExchangePolicySyncTask) <3328> EV:L CDirectoryVaultObject::GetAttributeListFromType Unknown type - Task
42 09:51:46.693  [3648] (EvExchangePolicySyncTask) <3328> EV:M CBaseDirectoryServiceWrapper::CreateDirectoryService() - Entry [m_nNumTries = 40]
43 09:51:46.693  [3648] (EvExchangePolicySyncTask) <3328> EV:L CBaseDirectoryServiceWrapper::CreateDirectoryService() - Successfully communicated with an EV Directory Service on the local machine
44 09:51:46.693  [3648] (EvExchangePolicySyncTask) <3328> EV:L CDirectoryVaultObject::GetAttributeListFromType Unknown type - ExchangePolicySyncTaskView
45 09:51:46.709  [3648] (EvExchangePolicySyncTask) <3328> EV-H {ExchangePolicySyncTaskProcessor.RunTask} Entering...
46 09:51:46.724  [3648] (EvExchangePolicySyncTask) <3328> EV-H {ExchangePolicySynchronization.RunSynchronization} Synchronization started..
47 09:51:46.740  [3648] (EvExchangePolicySyncTask) <3328> EV-H {ExchangePolicySynchronization.Initialize} Initializing Task [Exchange Provisioning Task for ad.msnet.atf.gov] for organization [1A5C1211251ECC24680FE5014AD8D9EDF1011e00EVSite01]
49 09:51:46.740  [3648] (EvExchangePolicySyncTask) <3328> EV:M CBaseDirectoryServiceWrapper::CreateDirectoryService() - Entry [m_nNumTries = 40]
50 09:51:46.756  [3648] (EvExchangePolicySyncTask) <3328> EV:L CBaseDirectoryServiceWrapper::CreateDirectoryService() - Successfully communicated with an EV Directory Service on the local machine
51 09:51:46.865  [3648] (EvExchangePolicySyncTask) <3328> EV-M {DirectoryCache.ReadEntry} Sel Type: KVS.EnterpriseVault.Directory.DirectoryDS+OrganizationRow |From cache? False
53 09:51:47.006  [3648] (EvExchangePolicySyncTask) <3328> EV:M CBaseDirectoryServiceWrapper::CreateDirectoryService() - Entry [m_nNumTries = 40]
54 09:51:47.021  [3648] (EvExchangePolicySyncTask) <3328> EV:L CBaseDirectoryServiceWrapper::CreateDirectoryService() - Successfully communicated with an EV Directory Service on the local machine
55 09:51:47.021  [3648] (EvExchangePolicySyncTask) <3328> EV-M {DirectoryDBAccess.MapDNSAliasToSQLServer} DNS Alias: EVSite01 ==> SQL server: hqsql\atfsql01 Cached? False
56 09:51:47.099  [3648] (EvExchangePolicySyncTask) <3328> EV-M {DirectoryDataset.GetEntryInfo} EntryId: 1A5C1211251ECC24680FE5014AD8D9EDF1011e00EVSite01 Name: ad.msnet.atf.gov
57 09:51:47.099  [3648] (EvExchangePolicySyncTask) <3328> EV-M {DirectoryCache.Prune} Cache size: 0 Removed:0
58 09:51:47.099  [3648] (EvExchangePolicySyncTask) <3328> EV-L {DirectoryCache.InsertEntry} EntryId:1A5C1211251ECC24680FE5014AD8D9EDF1011e00EVSite01|Replaced? False
59 09:51:47.099  [3648] (EvExchangePolicySyncTask) <3328> EV:M DirectoryHelper::GetDcName() - Domain = [ad.msnet.atf.gov]
60 09:51:47.099  [3648] (EvExchangePolicySyncTask) <3328> EV:M DirectoryHelper::GetDcName() - Unable to contact GC; trying nearest DC
61 09:51:47.099  [3648] (EvExchangePolicySyncTask) <3328> EV:M DirectoryHelper::GetDcName() - Returning GC server [\\hqpad03.ad.msnet.atf.gov]
62 09:51:47.099  [3648] (EvExchangePolicySyncTask) <3328> EV-H {ExchangePolicySynchronization.TestDCConnection} Entering
63 09:51:47.099  [3648] (EvExchangePolicySyncTask) <3328> EV-M {ExchangePolicySynchronization.InitDirEntry} Binding to object [GC://hqpad03.ad.msnet.atf.gov] (serverBind = True)
64 09:51:47.115  [3648] (EvExchangePolicySyncTask) <3328> EV-H {ExchangePolicySynchronization.Initialize} Processing domain [ad.msnet.atf.gov] using DC [GC://hqpad03.ad.msnet.atf.gov]
65 09:51:47.115  [3648] (EvExchangePolicySyncTask) <3328> EV-M {ExchangePolicySynchronization.CalculateDomainFQDN} Calculating FQDN for domain [ad.msnet.atf.gov]
66 09:51:47.115  [3648] (EvExchangePolicySyncTask) <3328> EV-M {ExchangePolicySynchronization.CalculateDomainFQDN} Domain FQDN = [DC=ad,DC=msnet,DC=atf,DC=gov]
67 09:51:47.115  [3648] (EvExchangePolicySyncTask) <3328> EV-H {ExchangePolicySynchronization.InitializeDomainControllerCache} Entering
68 09:51:47.131  [3648] (EvExchangePolicySyncTask) <3328> EV:M CDirectoryHelper::GetDomainsInForest() - Called for domain [ad.msnet.atf.gov]
69 09:51:47.131  [3648] (EvExchangePolicySyncTask) <3328> EV:M CDirectoryHelper::GetDomainsInForest() - Got initial DC [\\hqpad03.ad.msnet.atf.gov]
70 09:51:47.131  [3648] (EvExchangePolicySyncTask) <3328> EV:M CDirectoryHelper::GetDomainsInForest() - Successfully enumerated domains in the forest
71 09:51:47.131  [3648] (EvExchangePolicySyncTask) <3328> EV:M CDirectoryHelper::NameToFQDN() - Calling CrackDsName() with NT4 to FQDN
72 09:51:47.131  [3648] (EvExchangePolicySyncTask) <3328> EV:M DirectoryHelper::CrackDsName() - DC = [\\hqpmsnet1.msnet.atf.gov], NameToCrack = [MSNET\]
73 09:51:47.131  [3648] (EvExchangePolicySyncTask) <3328> EV:M DirectoryHelper::CrackDsName() - Calling DsBind()
74 09:51:47.131  [3648] (EvExchangePolicySyncTask) <3328> EV:M DirectoryHelper::CrackDsName() - Calling DsCrackNames()
75 09:51:47.131  [3648] (EvExchangePolicySyncTask) <3328> EV:M DirectoryHelper::CrackDsName() - Returning cracked name: [DC=msnet,DC=atf,DC=gov]
76 09:51:47.146  [3648] (EvExchangePolicySyncTask) <3328> EV:M CDirectoryHelper::GetDomainsInForest() - Found domain [DC=msnet,DC=atf,DC=gov] with DC [\\hqpmsnet1.msnet.atf.gov]
77 09:51:47.146  [3648] (EvExchangePolicySyncTask) <3328> EV:M CDirectoryHelper::NameToFQDN() - Calling CrackDsName() with NT4 to FQDN
78 09:51:47.146  [3648] (EvExchangePolicySyncTask) <3328> EV:M DirectoryHelper::CrackDsName() - DC = [\\ntcpextad01.external.ad.msnet.atf.gov], NameToCrack = [ATF_EXT\]
79 09:51:47.146  [3648] (EvExchangePolicySyncTask) <3328> EV:M DirectoryHelper::CrackDsName() - Calling DsBind()
80 09:51:47.521  [3648] (EvExchangePolicySyncTask) <3328> EV:M DirectoryHelper::CrackDsName() - Calling DsCrackNames()
81 09:51:47.615  [3648] (EvExchangePolicySyncTask) <3328> EV:M DirectoryHelper::CrackDsName() - Returning cracked name: [DC=external,DC=ad,DC=msnet,DC=atf,DC=gov]
82 09:51:47.615  [3648] (EvExchangePolicySyncTask) <3328> EV:M CDirectoryHelper::GetDomainsInForest() - Found domain [DC=external,DC=ad,DC=msnet,DC=atf,DC=gov] with DC [\\ntcpextad01.external.ad.msnet.atf.gov]
83 09:51:47.615  [3648] (EvExchangePolicySyncTask) <3328> EV:M CDirectoryHelper::NameToFQDN() - Calling CrackDsName() with NT4 to FQDN
84 09:51:47.615  [3648] (EvExchangePolicySyncTask) <3328> EV:M DirectoryHelper::CrackDsName() - DC = [\\hqpad03.ad.msnet.atf.gov], NameToCrack = [ATF_HQ\]
85 09:51:47.615  [3648] (EvExchangePolicySyncTask) <3328> EV:M DirectoryHelper::CrackDsName() - Calling DsBind()
86 09:51:47.615  [3648] (EvExchangePolicySyncTask) <3328> EV:M DirectoryHelper::CrackDsName() - Calling DsCrackNames()
87 09:51:47.615  [3648] (EvExchangePolicySyncTask) <3328> EV:M DirectoryHelper::CrackDsName() - Returning cracked name: [DC=ad,DC=msnet,DC=atf,DC=gov]
88 09:51:47.615  [3648] (EvExchangePolicySyncTask) <3328> EV:M CDirectoryHelper::GetDomainsInForest() - Found domain [DC=ad,DC=msnet,DC=atf,DC=gov] with DC [\\hqpad03.ad.msnet.atf.gov]
89 09:51:47.615  [3648] (EvExchangePolicySyncTask) <3328> EV-M {ExchangePolicySynchronization.InitializeDomainControllerCache} Adding domain controller [hqpmsnet1.msnet.atf.gov] for domain [DC=msnet,DC=atf,DC=gov]
90 09:51:47.615  [3648] (EvExchangePolicySyncTask) <3328> EV-M {ExchangePolicySynchronization.InitializeDomainControllerCache} Adding domain controller [ntcpextad01.external.ad.msnet.atf.gov] for domain [DC=external,DC=ad,DC=msnet,DC=atf,DC=gov]
91 09:51:47.615  [3648] (EvExchangePolicySyncTask) <3328> EV-M {ExchangePolicySynchronization.InitializeDomainControllerCache} Adding domain controller [hqpad03.ad.msnet.atf.gov] for domain [DC=ad,DC=msnet,DC=atf,DC=gov]
92 09:51:47.615  [3648] (EvExchangePolicySyncTask) <3328> EV-H {ExchangePolicySynchronization.InitializeDomainControllerCache} Leaving
93 09:51:47.615  [3648] (EvExchangePolicySyncTask) <3328> EV-L {ThreadSafeQueue.SetQueueType} Set QueueType = [Sequential]
94 09:51:47.615  [3648] (EvExchangePolicySyncTask) <3328> EV-H {ExchangePolicySynchronization.InitalizeAuditing} Entering
95 09:51:47.631  [3648] (EvExchangePolicySyncTask) <3328> EV:M AuditInterface::AuditingEnabled() called
96 09:51:47.631  [3648] (EvExchangePolicySyncTask) <3328> EV:M CEVAudit::WillPerformAudit Determine whether to audit or not.
97 09:51:47.631  [3648] (EvExchangePolicySyncTask) <3328> EV:M CEVAudit::CEVAudit Memory mapped area found existing
98 09:51:47.631  [3648] (EvExchangePolicySyncTask) <3328> EV:M CEVAudit::WillPerformAudit Auditing is off, current status '1'
99 09:51:47.631  [3648] (EvExchangePolicySyncTask) <3328> EV-H {ExchangePolicySynchronization.InitalizeAuditing} Leaving
100 09:51:47.631  [3648] (EvExchangePolicySyncTask) <3328> EV-M {ExchangePolicySynchronization.Initialize} Read 'SynchInMigrationMode' registry value [0]
101 09:51:47.631  [3648] (EvExchangePolicySyncTask) <3328> EV-M {ExchangePolicySynchronization.Initialize} Number of worker threads = 5
102 09:51:47.662  [3648] (EvExchangePolicySyncTask) <3328> EV-M {DirectoryCache.ReadEntry} Sel Type: KVS.EnterpriseVault.Directory.DirectoryDS+ArchivingRetrievalTaskViewRow |From cache? False
103 09:51:47.662  [3648] (EvExchangePolicySyncTask) <3328> EV-M {DirectoryDBAccess.MapDNSAliasToSQLServer} DNS Alias: EVSite01 ==> SQL server: hqsql\atfsql01 Cached? True
104 09:51:47.662  [3648] (EvExchangePolicySyncTask) <3328> EV-M {DirectoryDataset.GetEntryInfo} EntryId: 19282EEACF292A342AC7560DA2BF1DA221011z00EVSite01 Name: Exchange Mailbox Archiving Task for EXCHMBB
105 09:51:47.662  [3648] (EvExchangePolicySyncTask) <3328> EV-M {DirectoryCache.Prune} Cache size: 1 Removed:0
106 09:51:47.662  [3648] (EvExchangePolicySyncTask) <3328> EV-L {DirectoryCache.InsertEntry} EntryId:19282EEACF292A342AC7560DA2BF1DA221011z00EVSite01|Replaced? False
107 09:51:47.662  [3648] (EvExchangePolicySyncTask) <3328> EV-M {DirectoryDataset.GetEntryInfo} EntryId: 198E5B7666686A54C9F22B23620CCB8CD1011z00EVSite01 Name: Exchange Mailbox Archiving Task for EXCHMBA
108 09:51:47.662  [3648] (EvExchangePolicySyncTask) <3328> EV-M {DirectoryCache.Prune} Cache size: 2 Removed:0
109 09:51:47.662  [3648] (EvExchangePolicySyncTask) <3328> EV-L {DirectoryCache.InsertEntry} EntryId:198E5B7666686A54C9F22B23620CCB8CD1011z00EVSite01|Replaced? False
110 09:51:47.662  [3648] (EvExchangePolicySyncTask) <3328> EV-M {DirectoryCache.ReadEntry} Sel Type: KVS.EnterpriseVault.Directory.DirectoryDS+ComputerEntryRow |From cache? False
111 09:51:47.662  [3648] (EvExchangePolicySyncTask) <3328> EV-M {DirectoryDBAccess.MapDNSAliasToSQLServer} DNS Alias: EVSite01 ==> SQL server: hqsql\atfsql01 Cached? True
112 09:51:47.662  [3648] (EvExchangePolicySyncTask) <3328> EV-M {DirectoryDataset.GetEntryInfo} EntryId: 1501290328AB1CC4C9DC959CA40995EE31410000EVSite01 Name: EVAULTVS02.ad.msnet.atf.gov
113 09:51:47.662  [3648] (EvExchangePolicySyncTask) <3328> EV-M {DirectoryCache.Prune} Cache size: 3 Removed:0
114 09:51:47.662  [3648] (EvExchangePolicySyncTask) <3328> EV-L {DirectoryCache.InsertEntry} EntryId:1501290328AB1CC4C9DC959CA40995EE31410000EVSite01|Replaced? False
115 09:51:47.693  [3648] (EvExchangePolicySyncTask) <3328> EV-M {AgentSyncManager.Initialize} Added sync helper for exchange server [EXCHMBB] against task [Exchange Mailbox Archiving Task for EXCHMBB] on EV computer [EVAULTVS02.ad.msnet.atf.gov]
116 09:51:47.709  [3648] (EvExchangePolicySyncTask) <3328> EV-M {DirectoryCache.ReadEntry} Sel Type: KVS.EnterpriseVault.Directory.DirectoryDS+ComputerEntryRow |From cache? False
117 09:51:47.709  [3648] (EvExchangePolicySyncTask) <3328> EV-M {DirectoryDBAccess.MapDNSAliasToSQLServer} DNS Alias: EVSite01 ==> SQL server: hqsql\atfsql01 Cached? True
118 09:51:47.709  [3648] (EvExchangePolicySyncTask) <3328> EV-M {DirectoryDataset.GetEntryInfo} EntryId: 1501290328AB1CC4C9DC959CA40995EE31410000EVSite01 Name: EVAULTVS02.ad.msnet.atf.gov
119 09:51:47.709  [3648] (EvExchangePolicySyncTask) <3328> EV-M {DirectoryCache.Prune} Cache size: 4 Removed:0
120 09:51:47.709  [3648] (EvExchangePolicySyncTask) <3328> EV-L {DirectoryCache.InsertEntry} EntryId:1501290328AB1CC4C9DC959CA40995EE31410000EVSite01|Replaced? True
121 09:51:47.724  [3648] (EvExchangePolicySyncTask) <3328> EV-M {AgentSyncManager.Initialize} Added sync helper for exchange server [EXCHMBA] against task [Exchange Mailbox Archiving Task for EXCHMBA] on EV computer [EVAULTVS02.ad.msnet.atf.gov]
122 09:51:47.724  [3648] (EvExchangePolicySyncTask) <3328> EV-M {ExchangePolicySynchronization.Initialize} Mark mailboxes as deleted after 14 days.
123 09:51:47.724  [3648] (EvExchangePolicySyncTask) <3328> EV-M {DirectoryCache.ReadEntry} Sel Type: KVS.EnterpriseVault.Directory.DirectoryDS+ExchangeServerEntryRow |From cache? False
124 09:51:47.724  [3648] (EvExchangePolicySyncTask) <3328> EV-M {DirectoryDBAccess.MapDNSAliasToSQLServer} DNS Alias: EVSite01 ==> SQL server: hqsql\atfsql01 Cached? True
125 09:51:47.740  [3648] (EvExchangePolicySyncTask) <3328> EV-M {DirectoryDataset.GetEntryInfo} EntryId: 15306387EDC129A42907291B5F448FBFF1o10000EVSite01 Name: EXCHMBA
126 09:51:47.740  [3648] (EvExchangePolicySyncTask) <3328> EV-M {DirectoryCache.Prune} Cache size: 4 Removed:0
127 09:51:47.740  [3648] (EvExchangePolicySyncTask) <3328> EV-L {DirectoryCache.InsertEntry} EntryId:15306387EDC129A42907291B5F448FBFF1o10000EVSite01|Replaced? False
128 09:51:47.740  [3648] (EvExchangePolicySyncTask) <3328> EV-M {DirectoryDataset.GetEntryInfo} EntryId: 14EAF4D8314BA7B4ABD96E1539CF32C431o10000EVSite01 Name: EXCHMBB
129 09:51:47.740  [3648] (EvExchangePolicySyncTask) <3328> EV-M {DirectoryCache.Prune} Cache size: 5 Removed:0
130 09:51:47.740  [3648] (EvExchangePolicySyncTask) <3328> EV-L {DirectoryCache.InsertEntry} EntryId:14EAF4D8314BA7B4ABD96E1539CF32C431o10000EVSite01|Replaced? False
131 09:51:47.740  [3648] (EvExchangePolicySyncTask) <3328> EV-M {ExchangePolicySynchronization.Initialize} Read Exchange Server info:|Name = [EXCHMBA]|LegacyDN = [/O=Bur of ATF/OU=ATF_HQ/cn=Configuration/cn=Servers/cn=EXCHMBA]|ID = [1]
132 09:51:47.740  [3648] (EvExchangePolicySyncTask) <3328> EV-M {ExchangePolicySynchronization.Initialize} Added Exchange server [EXCHMBA] to cache
133 09:51:47.740  [3648] (EvExchangePolicySyncTask) <3328> EV-M {ExchangePolicySynchronization.Initialize} Read Exchange Server info:|Name = [EXCHMBB]|LegacyDN = [/O=Bur of ATF/OU=ATF_HQ/cn=Configuration/cn=Servers/cn=EXCHMBB]|ID = [2]
134 09:51:47.740  [3648] (EvExchangePolicySyncTask) <3328> EV-M {ExchangePolicySynchronization.Initialize} Added Exchange server [EXCHMBB] to cache
135 09:51:47.756  [3648] (EvExchangePolicySyncTask) <3328> EV~I |Event ID: 41102 The Exchange mailbox provisioning task has started.|Task: Exchange Provisioning Task for ad.msnet.atf.gov|Domain: ad.msnet.atf.gov
136 09:51:47.756  [3648] (EvExchangePolicySyncTask) <3328> EV-H {ExchangePolicySynchronization.Initialize} Leaving
137 09:51:47.756  [3648] (EvExchangePolicySyncTask) <3328> EV-H {EVManagedFolders.UpdateManagedFolderRecords} Updating Managed Folder Records [hqpad03.ad.msnet.atf.gov]
138 09:51:47.756  [3648] (EvExchangePolicySyncTask) <3328> EV-M {ADHelper.InitDirEntry} Binding to object [LDAP://hqpad03.ad.msnet.atf.gov/rootDSE] (serverBind = True)
139 09:51:47.771  [3648] (EvExchangePolicySyncTask) <3328> EV-H {EVManagedFolders.GetExchangeOrganizations} searchRoot [LDAP://hqpad03.ad.msnet.atf.gov/CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=msnet,DC=atf,DC=gov]
140 09:51:47.771  [3648] (EvExchangePolicySyncTask) <3328> EV-M {ADHelper.InitDirEntry} Binding to object [LDAP://hqpad03.ad.msnet.atf.gov/CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=msnet,DC=atf,DC=gov] (serverBind = True)
141 09:51:47.818  [3648] (EvExchangePolicySyncTask) <3328> EV-L {EVManagedFolders.GetExchangeOrganizations} Found Exchange Organization [ATF]
142 09:51:47.818  [3648] (EvExchangePolicySyncTask) <3328> EV-L {EVManagedFolders.UpdateManagedFolderRecords} searchRoot [LDAP://hqpad03.ad.msnet.atf.gov/CN=ELC Folders Container,CN=ATF,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=msnet,DC=atf,DC=gov]
143 09:51:47.818  [3648] (EvExchangePolicySyncTask) <3328> EV-M {ADHelper.InitDirEntry} Binding to object [LDAP://hqpad03.ad.msnet.atf.gov/CN=ELC Folders Container,CN=ATF,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=msnet,DC=atf,DC=gov] (serverBind = True)
144 09:51:47.818  [3648] (EvExchangePolicySyncTask) <3328> EV-H {EVManagedFolders.UpdateManagedFolderRecords} Active Directory search for Managed Folder objects failed|Reason: There is no such object on the server.|SearchRoot: LDAP://hqpad03.ad.msnet.atf.gov/CN=ELC Folders Container,CN=ATF,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=msnet,DC=atf,DC=gov
145 09:51:47.818  [3648] (EvExchangePolicySyncTask) <3328> EV-L {EVManagedFolders.IsExchange2007Enviroment} searchRoot [LDAP://hqpad03.ad.msnet.atf.gov/CN=ATF,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=msnet,DC=atf,DC=gov]
146 09:51:47.818  [3648] (EvExchangePolicySyncTask) <3328> EV-M {ADHelper.InitDirEntry} Binding to object [LDAP://hqpad03.ad.msnet.atf.gov/CN=ATF,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=msnet,DC=atf,DC=gov] (serverBind = True)
147 09:51:47.818  [3648] (EvExchangePolicySyncTask) <3328> EV-H {EVManagedFolders.UpdateManagedFolderRecords} No Managed Folder Content Settings found [ATF]
148 09:51:47.818  [3648] (EvExchangePolicySyncTask) <3328> EV-M {DirectoryDBAccess.MapDNSAliasToSQLServer} DNS Alias: EVSite01 ==> SQL server: hqsql\atfsql01 Cached? True
149 09:51:47.818  [3648] (EvExchangePolicySyncTask) <3328> EV-M {DirectoryCache.ReadEntry} Sel Type: KVS.EnterpriseVault.Directory.DirectoryDS+ArchivingRetrievalTaskViewRow |From cache? False
150 09:51:47.818  [3648] (EvExchangePolicySyncTask) <3328> EV-M {DirectoryDBAccess.MapDNSAliasToSQLServer} DNS Alias: EVSite01 ==> SQL server: hqsql\atfsql01 Cached? True
151 09:51:47.834  [3648] (EvExchangePolicySyncTask) <3328> EV-M {DirectoryDataset.GetEntryInfo} EntryId: 19282EEACF292A342AC7560DA2BF1DA221011z00EVSite01 Name: Exchange Mailbox Archiving Task for EXCHMBB
152 09:51:47.834  [3648] (EvExchangePolicySyncTask) <3328> EV-M {DirectoryCache.Prune} Cache size: 6 Removed:0
153 09:51:47.834  [3648] (EvExchangePolicySyncTask) <3328> EV-L {DirectoryCache.InsertEntry} EntryId:19282EEACF292A342AC7560DA2BF1DA221011z00EVSite01|Replaced? True
154 09:51:47.834  [3648] (EvExchangePolicySyncTask) <3328> EV-M {DirectoryDataset.GetEntryInfo} EntryId: 198E5B7666686A54C9F22B23620CCB8CD1011z00EVSite01 Name: Exchange Mailbox Archiving Task for EXCHMBA
155 09:51:47.834  [3648] (EvExchangePolicySyncTask) <3328> EV-M {DirectoryCache.Prune} Cache size: 6 Removed:0
156 09:51:47.834  [3648] (EvExchangePolicySyncTask) <3328> EV-L {DirectoryCache.InsertEntry} EntryId:198E5B7666686A54C9F22B23620CCB8CD1011z00EVSite01|Replaced? True
157 09:51:47.834  [3648] (EvExchangePolicySyncTask) <3328> EV-M {EVManagedFolders.RaiseRefreshEvent} Retention mapper cache refresh firing for task [Exchange Mailbox Archiving Task for EXCHMBB]
158 09:51:47.834  [3648] (EvExchangePolicySyncTask) <3328> EV-M {DirectoryCache.ReadEntry} Sel Type: KVS.EnterpriseVault.Directory.DirectoryDS+ComputerEntryRow |From cache? False
159 09:51:47.834  [3648] (EvExchangePolicySyncTask) <3328> EV-M {DirectoryDBAccess.MapDNSAliasToSQLServer} DNS Alias: EVSite01 ==> SQL server: hqsql\atfsql01 Cached? True
160 09:51:47.834  [3648] (EvExchangePolicySyncTask) <3328> EV-M {DirectoryDataset.GetEntryInfo} EntryId: 1501290328AB1CC4C9DC959CA40995EE31410000EVSite01 Name: EVAULTVS02.ad.msnet.atf.gov
161 09:51:47.834  [3648] (EvExchangePolicySyncTask) <3328> EV-M {DirectoryCache.Prune} Cache size: 6 Removed:0
162 09:51:47.834  [3648] (EvExchangePolicySyncTask) <3328> EV-L {DirectoryCache.InsertEntry} EntryId:1501290328AB1CC4C9DC959CA40995EE31410000EVSite01|Replaced? True
163 09:51:47.849  [3648] (EvExchangePolicySyncTask) <3328> EV-M {EVManagedFolders.RaiseRefreshEvent} Retention mapper cache refresh firing for task [Exchange Mailbox Archiving Task for EXCHMBA]
164 09:51:47.849  [3648] (EvExchangePolicySyncTask) <3328> EV-M {DirectoryCache.ReadEntry} Sel Type: KVS.EnterpriseVault.Directory.DirectoryDS+ComputerEntryRow |From cache? False
165 09:51:47.849  [3648] (EvExchangePolicySyncTask) <3328> EV-M {DirectoryDBAccess.MapDNSAliasToSQLServer} DNS Alias: EVSite01 ==> SQL server: hqsql\atfsql01 Cached? True
166 09:51:47.849  [3648] (EvExchangePolicySyncTask) <3328> EV-M {DirectoryDataset.GetEntryInfo} EntryId: 1501290328AB1CC4C9DC959CA40995EE31410000EVSite01 Name: EVAULTVS02.ad.msnet.atf.gov
167 09:51:47.849  [3648] (EvExchangePolicySyncTask) <3328> EV-M {DirectoryCache.Prune} Cache size: 6 Removed:0
168 09:51:47.849  [3648] (EvExchangePolicySyncTask) <3328> EV-L {DirectoryCache.InsertEntry} EntryId:1501290328AB1CC4C9DC959CA40995EE31410000EVSite01|Replaced? True
169 09:51:47.880  [3648] (EvExchangePolicySyncTask) <3328> EV-H {ExchangePolicySynchronization.ReadSortedTargetsFromDB} Entering
170 09:51:47.880  [3648] (EvExchangePolicySyncTask) <3328> EV-M {DirectoryCache.ReadEntry} Sel Type: KVS.EnterpriseVault.Directory.DirectoryDS+ExchangePolicyTargetGroupAndMemberViewRow |From cache? False
171 09:51:47.880  [3648] (EvExchangePolicySyncTask) <3328> EV-M {DirectoryDBAccess.MapDNSAliasToSQLServer} DNS Alias: EVSite01 ==> SQL server: hqsql\atfsql01 Cached? True
172 09:51:47.896  [3648] (EvExchangePolicySyncTask) <3328> EV-H {ExchangePolicySynchronization.RunSynchronization} No provisioning group members to process for domain [ad.msnet.atf.gov]
173 09:51:47.896  [3648] (EvExchangePolicySyncTask) <3328> EV~W |Event ID: 41130 No provisioning groups are defined. Define some provisioning groups and run the provisioning task again.|Task: Exchange Provisioning Task for ad.msnet.atf.gov|Domain: ad.msnet.atf.gov
174 09:51:47.896  [3648] (EvExchangePolicySyncTask) <3328> EV-M {ExchangePolicySynchronization.WaitForWorkerThreads} Waiting for worker threads to finish processing
175 09:51:47.896  [3648] (EvExchangePolicySyncTask) <3328> EV-M {ExchangePolicySynchronization.WaitForWorkerThreads} Queue is empty, setting WorkerStopEvent
176 09:51:47.896  [3648] (EvExchangePolicySyncTask) <3328> EV-M {ExchangePolicySynchronization.WaitForWorkerThreads} All worker threads finished processing
177 09:51:47.896  [3648] (EvExchangePolicySyncTask) <3328> EV~I |Event ID: 41104 The Exchange mailbox provisioning task has completed.|Task: Exchange Provisioning Task for ad.msnet.atf.gov|Domain: ad.msnet.atf.gov
178 09:51:47.912  [3648] (EvExchangePolicySyncTask) <3328> EV-H {ExchangePolicySyncTaskProcessor.RunTask} leaving...
179 09:51:47.912  [3648] (EvExchangePolicySyncTask) <3328> EV-H {ExchangePolicySyncTaskProcessor.TaskMain} Leaving..
180 09:51:47.912  [3648] (EvExchangePolicySyncTask) <6032> EV-M {ManagedProcess.KVS.EnterpriseVault.Management.IAdminControl.Stop} Current State:Running
181 09:51:47.912  [3648] (EvExchangePolicySyncTask) <6032> EV-M {ManagedObject.KVS.EnterpriseVault.Management.IAdminControl.Stop} Title:ExchangePolicySyncTask Current State:Running
182 09:51:47.912  [3648] (EvExchangePolicySyncTask) <6032> EV-H {ManagedObject.KVS.EnterpriseVault.Management.IAdminControl.Stop} ManagedTask.OnStop()
183 09:51:47.912  [3648] (EvExchangePolicySyncTask) <6032> EV-M {DirectorySync.Abandon} Is waiting? False
184 09:51:47.912  [3648] (EvExchangePolicySyncTask) <6032> EV-M {ManagedProcess.ObjectStateChanged} ExchangePolicySyncTask New:Stopped Old:Stopping My:Stopping
185 09:51:47.912  [3648] (EvExchangePolicySyncTask) <6032> EV-M {ManagedProcess.CheckProcessState} New State:Stopped Quorum:True
186 09:51:47.912  [3648] (EvExchangePolicySyncTask) <6032> EV-M {ManagedProcess.NotifyPMStateChanged} EvExchangePolicySyncTask New State:Stopped Old:Stopping My:Stopped
187 09:51:47.912  [3648] (EvExchangePolicySyncTask) <6032> EV-M {ManagedProcess.CheckProcessState} New State:Stopped Quorum:True
188 09:51:52.911  [3648] (EvExchangePolicySyncTask) <3572> EV-H {ManagedTask.Run} Process exiting
189 09:51:52.911  [3648] (EvExchangePolicySyncTask) <3572> EV-H {ExchangePolicySyncTaskProcessor.Main} leaving...
190 09:51:52.911  [3648] (EvExchangePolicySyncTask) <3572> EV:M CEVAudit::Close Closing down the audit database.
191 09:51:52.911  [3648] (EvExchangePolicySyncTask) <3572> EV:M CEVAudit::CloseAuditDatabase Releasing memory map of audit settings
192 09:51:52.927  [3648] (EvExchangePolicySyncTask) <3572> EV:H DirectoryVault: Termination: DLL_PROCESS_DETACH received by the DirectoryVault DLL. |

**** DTrace exit - log terminated

rouute
Level 6
so did you get the dtrace? I dont see it in the thread.

rouute
Level 6
on its way. thanks

TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified
I would recommend creating a new provisioning group and adding some targets to it.

The dtrace clearly shows it can not see the existing provisioning groups, so I am wondering do you have exchange servers in multiple domains or just one domain?

rouute
Level 6
one domain. I will try the create new.

rouute
Level 6

rouute
Level 6
tried to create new provisioning group but it said I need an Exch Desktop policy first. why do we nned that?

TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified
In EV 8 the Advanced portion of the mailbox policy was moved out of there and into a Desktop Policy.  This gives you greater flexibility when creating policys and also makes it easier to configure what was once the advanced settings.