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No mailboxes detected for one archive task

I noticed that few of the archive tasks haven't been running daily.

I noticed that when performing a find from Targets> Exchange> Display Policies assigned to mailboxes.. no mailboxes are found on the server.

There are around 5000 mailboxes on that exchange target server but none are being detected in archive task.

Can someone help on what the issue may be?

7 Replies

Re: No mailboxes detected for one archive task

Hi there,

Is it possible that there is no active mailbox database on that server? Have you checked?
--Virgil

Re: No mailboxes detected for one archive task

Yes, there are active databases on this exchange server.

I am curious though, how long does it take for EV to detect if the mailbox databases for a target exchange server are mounted on a different target exchange server?

Lets say all databases from Server A were mounted on Server B due to some issues and at night a script aligns the databases to the correct server. Will the archive task detect that the target servers databases during the next run?

Re: No mailboxes detected for one archive task

As far as i know, this will be when the provisioning task runs which is two times per day by default (12AM and12PM).

--Virgil

Re: No mailboxes detected for one archive task

Did it work before or did you just install EV?

have you checked for connectivity problems?

Ran Deployment Scanner again to check if you are missing dependencies.

 

Re: No mailboxes detected for one archive task

@OldEmployee You may run the Provisioning Task again for EV to lookup all the target databases for each archive task. Once done, verify if the system mailbox setup on the archiving task is accessible using Outlook and hosted on a database on the corresponding Exchange server.

Re: No mailboxes detected for one archive task

Thanks.

I will test this again if a similar situation occurs.

Re: No mailboxes detected for one archive task

Ok, thanks.

I will be monitoring the tasks for an re-occurrence and run the provisioning task.