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Not able to retrive archiving file from outlook

Karthik2000
Level 3
Hi
while a user login in to outlook it comes with following
1.error (The As-in "AVST Client Extension" (at_ext2.dll) cannot be loaded and disabled by outllok
2. The Add-in "Enterprise Vault" (C:\program files\Enterprise Vault\EVClient\Valkyrie.dll) can not be loaded and has disabled by outlook


can any one please help me to fix this

Many Thanks
1 REPLY 1

MichelZ
Level 6
Partner Accredited Certified
Seems like the two plugins do not cooperate well. Can yiu try disabling the other plugin and only load the ev plugin? does this work? cheers

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