Dear all,
we run Enterprise Vault 8 SP3 and SQL 2005 on the same Windows 2008 X64 Server.
Serverhardware: DL380 G5, 2 CPU, 4GB RAM & enough diskspace ( 2T )
Because of troubles with access of the Virtual Vault (no items are visible in the virtual vault & archive explorer) i found the problem in the index process.
The Vault Server gives me 2 error's (see below)
On the support page i found a solution:
http://seer.entsupport.symantec.com/docs/293961.htm
I increase the virtual memory up to 6196MB, server reboot, after 10 Minutes rebuilding of index, the same error.
Is there really the (low) physical memory (4GB) the problem?
Any other ideas to index the mailbox successful (4943MB & 33242 objects) without hardware increase?
the event logs errors:
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Log Name: Symantec Enterprise Vault
Source: Enterprise Vault
Date: 14.12.2009 10:00:28
Event ID: 7180
Task Category: Index Server
Level: Error
Keywords: Classic
User: N/A
Computer: Servername
Description:
Could not access indexable item: Not enough storage is available to complete this operation. [0x8007000e]
Internal reference: PFS/r
#################
Log Name: Symantec Enterprise Vault
Source: Enterprise Vault
Date: 14.12.2009 10:00:28
Event ID: 7284
Task Category: Index Server
Level: Error
Keywords: Classic
User: N/A
Computer: Servername
Description:
Failed to add item to the index due to failure loading the item's index metadata.
Reason: Not enough storage is available to complete this operation. [0x8007000e]
Index Id: 12BB1CF84C973A343A465F21A59FD64721110000vie-eu-archiv/Volume:30 (my colleague)
Saveset Id: 200911269244393~200809121611480000~Z~90882F5F9D65E7B734B5CA6F6C4122E1
Internal reference: II load
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