12-17-2007 01:01 PM
I am having issues with OWA 2003 and "Search Archives" and "AE" only on one of our three exchange servers using EV 7SP1. The message I get when I click on either "Search Archives" or "AE" is this: "Reason: Unable to determine a web app url for vault access." Our exchange servers are clustered and we have one vault server per exchange server handling indexing and other services as normal. I have been working with Symantec on this issue and we have determined it to be somewhere in the IIS settings on our main Vault server, but are not sure where exactly. We have double and triple checked the exchange server settings such as the backend.ini lists, re-run the OWA & RPC configuration scripts for out backend exch servers, checked the settings in the vault server that handles that particular exch server such as "exchangeservers.txt", compared IIS to other vault servers to make sure one of our settings is not different in any way. We have deleted the "EVAnon" virtual directory in IIS, ran "cscript owauser.wsf /domain:mgmmirage /user:evowauser /password:<password> /exch2003" to re-create it, re-installed the binaries on the vault server, restarted all admin and IIS services several times, ping all exchange servers, vault servers and reverse the ping using the exchange servers and so on. Run proxycfg -d, with no luck. I can search using Outlook 2003 with no issues at all. The other exchange and vault servers work perfect. Our vault servers are on MS Server 2003 SP1. Any help or suggested would sure be appreciated here.
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