09-24-2015 01:27 PM
Could someone tell mw exactly what the oldex index items actually means. I have user who shows old mail which is beyond the configured expiry as being the oldest item but I cannot find that item in their archive?
Thoughts.
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09-24-2015 01:36 PM
It is the date of the oldest item in their archive. Is expiry based on the Modified Date or Archived Data?
What version of EV? If you do a search of their archive and sort by item date oldest first do you see it? It could be their Index needs updated. Also, it could be a mal-formed mail that actually isn't that old, just has the wrong date on it.
09-24-2015 01:36 PM
It is the date of the oldest item in their archive. Is expiry based on the Modified Date or Archived Data?
What version of EV? If you do a search of their archive and sort by item date oldest first do you see it? It could be their Index needs updated. Also, it could be a mal-formed mail that actually isn't that old, just has the wrong date on it.