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Outlook 2013 and Event ID 3433

Elio_C
Level 6

Hi,

I seem to be getting lots of the below logged. I have the RecipientMax and AttachmentMax registry values set but only on the Outlook 2007 "12.0" branch (set by the EV install), now I have Outlook 2013 but the values are not in the "15.0" branch.

Are there equivalent Outlook 2013 values? I can't find anything on MS about them.

Thanks

 

Log Name:      Symantec Enterprise Vault
Source:        Enterprise Vault
Date:          5/18/2016 3:15:14 AM
Event ID:      3433
Task Category: Archive Task
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      SERVER
Description:
Could not build a saveset for the message titled [SUBJECT ] in Mailbox [MAILBOX DN], function [CArchivingAgent::PI_BuildSaveset] failed.

Error: 0x8004011B
Description: Unknown error 0x8004011B

For more information, see Help and Support Center at http://entced.symantec.com/entt?product=ev&language=english&version=11.0.1.0&build=11.0.1.3573&error...
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Enterprise Vault " />
    <EventID Qualifiers="49156">3433</EventID>
    <Level>2</Level>
    <Task>19</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2016-05-18T07:15:14.000000000Z" />
    <EventRecordID>34342345</EventRecordID>
    <Channel>Symantec Enterprise Vault</Channel>
    <Computer>SERVER</Computer>
    <Security />
  </System>
  <EventData>
    <Data>SUBJECT</Data>
    <Data>MAILBOX DN</Data>
    <Data>CArchivingAgent::PI_BuildSaveset</Data>
    <Data>0x8004011B</Data>
    <Data>Unknown error 0x8004011B</Data>
  </EventData>
</Event>

 

1 ACCEPTED SOLUTION

Accepted Solutions

Manideep_Neeli
Level 4
Employee

The Registry keys are same for Office 2013

 

HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\15.0\Outlook\Options\Mail

 

If the registry hive is not present, it can be manually created

View solution in original post

2 REPLIES 2

Manideep_Neeli
Level 4
Employee

The Registry keys are same for Office 2013

 

HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\15.0\Outlook\Options\Mail

 

If the registry hive is not present, it can be manually created

Elio_C
Level 6

Thanks Manideep