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Outlook Client Add-In Script Error

baschi
Level 4

Hey guys,

we have here a Windows 10 Client which uses Office 2013 with Vault Add-In 11. EV Server is at Version 11 too.

If the User tries to open the Vault-Search over the Vault Add-In we get an error, take a look at the screenshot:120px_a1.png

We tried to reset EV Add-In, the EV Servers are already added to the local intranet zone in IE.

Do you guys have any tips or suggestions, then please let me now.


Best Regards

 

5 REPLIES 5

AndrewB
Moderator
Moderator
Partner    VIP    Accredited

for Windows 10 support you need to be running at least EV 11.0.1 CHF3

baschi
Level 4

We actually run 11.0.1 CHF4

We also have exactly the same problem on several Win10 clients.

The only workround we have come up with is to delete the user profile and create it from scratch.

This is time consuming and impractical when having a large number of client affected.

Does anyone have a solution to this?

CConsult
Moderator
Moderator
Partner    VIP   

I am pretty sure that this has something to do with IE settings.

I remembering having that kind of a problem a while ago.

try:

https://support.microsoft.com/en-us/kb/308260