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Outlook EV Add-in cannot connect to EV

Hi all, 

Recently we migrated to a new domain and the EV was migrated to, now we are having the problem that clients using EV outlook add-in cannot connect to the EV server to retrieve emails using the Add-in.

When I check the EV information in the add-in, I saw that the HTTP connection failed. 

By the way, the clients can connect the web url to the server, the problem is just with the add-in. 

 

1 Reply

Re: Outlook EV Add-in cannot connect to EV

Do you have some kind of proxy or firewall between the clients and the server?  Have you got some of the client trace you can share?

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