I just upgrade to Enterprise Vault 11.0.1 CHF5 from EV 10.0.4 CHF 4.
All user are using the legacy "Search Archives" and "Archives Explorer" application.
I'm testing in a Lab the Enterprise Vault Search (EVS). I come across a issue that my prevent us from change to EVS.
The scenario is:
All user have a personal mailbox access by Outlook, is archive with EV
All team have a Shared mailbox access by OWA is also archive by EV.
PS: All itens with more then 3 month are archive and all shortcut with 12 month are deleted.
With EVS when you open a archive message this is downloaded.
If it was a message from a shared mailbox, and you try to reply/forward the default FROM is user that is configure in the outlook. In Explorer Archive Or Search Archive the Reply/forward this message are send from mailbox box that is open. (OWA). The shared mailbox are not configure in outlook.
How change I change the behavior of download/open archived Item in EVS so I can use EVS for only access OWA mailbox
Solved! Go to Solution.
I have not upgrade the search. I use this
Let simplify the problem:
Using enterprise vault search 11.
If we don't use Outlook, only OWA. How can we reply to archive message (No shortcut)?
PS: User don't have permission to delete archive message