We have recently updated the EV server to 10.0.3 version and now we want to install the 10.0.3 Outlook add-ins on the client computers
Unfortunatly, there is an issue with the add-in and Outlook 2013 - after the installation archived items are open only as a shurtcut message
Any advice will be highly appreciated
thanks a lot :)
Solved! Go to Solution.
Are you able to see EV Icons in client machine?
While double clicking on shortcut if it just load the shortcut, it means we are unable to download the specified email from vault.
Can you please set client trace as per TN http://www.symantec.com/docs/TECH38096
(If you don't see EV option then enabled it via registry).