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Outlook items previously marked as read get marked as unread

Baron164
Level 6
Partner Accredited

I'm using Enterprise Vault 10 with Exchange 2007 and Outlook 2010. I have a Public Folder Archive setup. Items deposited into this archive folder when archived get marked as unread. However when someone goes back and markes the items as read it lasts for about a day or two and the items get marked as unread again. Does anyone know why read items would continuely get marked as unread? I'm assuming it's something to do with Enterprise Vault since regular Outlook items in the user's inbox's do not have this problem.

1 ACCEPTED SOLUTION
5 REPLIES 5

ZeRoC00L
Level 6
Partner Accredited

Check the option: "Maintain per-user read and unread information for this folder" of the specific folder. 

Baron164
Level 6
Partner Accredited

Where is that option located? I can't find it.

ZeRoC00L
Level 6
Partner Accredited

Is is an exchange setting (not EV):

http://technet.microsoft.com/en-us/library/bb691327.aspx

Baron164
Level 6
Partner Accredited

Ok, yeah I checked and that option is checked, it's on by default.