10-11-2017 11:15 PM
On at least Windows 1607 and 1703 (64-bit), when we applied KB4011178 to Outlook 2013 (32-bit) with a previously working Veritas Enterprise Vault add-in (including the latest version), the search vault button now does nothing at all.
I have tested both 12.1.0.1424 and 12.2.1.1485 and both are broken.
Uninstalling KB4011178 restores the functionality. As this is a security update, we need to roll out this patch. Logging a support ticket now, but thought I'd pop this here so others can see.
10-12-2017 12:49 AM
You might want to have a look at https://www.veritas.com/support/en_US/article.000127958
Perhaps the registrykeys mentioned there can resolve the issue for you.
10-12-2017 01:00 AM
In Outlook 2016 the Patch KB4011162 breaks EV.
10-12-2017 03:05 PM
That was a different issue from last month, where open a vaulted email didn't retrieve the contents. The workaround was to add the registry keys, but since then 12.2.1 has come out to resolve this without the workaround.
10-12-2017 03:08 PM
Found this:
Lots of add-ins are having issues. I am now able to work around the issue by adding the following registry key on my PC, and will put this in GPO later for broader deployment:
Outlook 2013:
[HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\Office\15.0\Outlook\Security]
"EnableRoamingFolderHomepages"=dword:00000001
Outlook 2016:
[HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\Office\16.0\Outlook\Security]
"EnableRoamingFolderHomepages"=dword:00000001
10-12-2017 10:58 PM
There is a technote available:
Enterprise Vault Search (EVS) button no longer works in Microsoft Outlook after installing Microsoft Security patches KB4011178, KB4011162, or KB4011196
https://www.veritas.com/support/en_US/article.000128053
thank you for the information regarding a possible workaround.
10-12-2017 11:28 PM
I couldnt' find the policy to set that key (even after searching the ADMX & ADML files), so I set this via GPPrefs, dropping out "Policies" from the path, as Group Policy didn't like that:
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\15.0\Outlook\Security]
"EnableRoamingFolderHomepages"=dword:00000001
If anyone knows the exact policy to set, and where it is, I'd appreciate it.
10-13-2017 11:13 AM
10-30-2017 07:11 AM
Are there any plans to release a permanent fix for the add-in? Our Security Analyst probably isn't going to allow me to roll out the registry change.
From MS:
If your home page is not associated with a default folder, or you want to choose to lower the security protection against malicious web pages, you can set this registry key to re-enable the original folder tab and rendering behavior:
10-30-2017 07:33 AM
Hi,
This is currently being targeted for the next update to EV 12.2.2 which is due out early 2018.
Until then the workaround to manually update the registry per Microsoft recommendation would be required.
Regards,
Patrick
10-30-2017 10:57 AM - edited 10-30-2017 10:58 AM
Ok, thank you.