I ran the locator, and NETAPP & EV finally worked and I was able to locate the PST files.
The next step was Running the collector. I ran the task and I received an error:
"PST Collector Task Report File: D:\Program Files (x86)\Enterprise Vault\Reports\PstColTask_EVCLUSTER_20120509065249.txt
5/9/2012 6:52:49 AM PST Collector Task started
Configuration Settings
----------------------
5/9/2012 6:52:49 AM Number of retries after a networking error: 7
5/9/2012 6:52:49 AM Delay time before a retry after a networking error: 7 Days
5/9/2012 6:52:49 AM Location of the holding folder: \\EVCLUSTER\PSTHolding
5/9/2012 6:52:49 AM Maximum amount of data allowed in the holding folder: 10GB
5/9/2012 6:52:49 AM Maximum number of PSTs for this server to be held in the holding folder: 50
5/9/2012 6:52:49 AM PSTs get backed up before being migrated: False
5/9/2012 6:52:49 AM Archive attribute reset denotes a PST has been backed up: False
** 5/9/2012 7:30:50 AM Could not copy PST file: \\SAN02\nyshared05$\homesny\Jdoe\JDoe.pst : Could not access PST to set it to be read-only. Check that the PST Collector task's log on account has write access to the PST. **
5/9/2012 7:31:50 AM Migration Status of PST: \\SAN02\C$\vol\vol_cifs_li_shared5_homesny\qt_cifs_ny_shared5\homesny\Jdoe\JDoe.pst has been reset to: Ready to Copy
The job so far seems to be hanging. After this error, the Log file has not be updated, but the Collector task still says processing. I do not see any files in PST Holding directory, nor any alerts ibn event log.
