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PST Collector task doesn't do anything

huge_pickle
Level 4

I have created a PST locator task and successfully ran it on a set of machines, where it found a PSTs and listed it in the "files" node in the Enterprise Vault management console.

I then created a PST collector task and set the schedule such that it would run throughout the day with no breaks. I then ran the PST collector task and it doesn't seem to do anything. I get output similar to what's below, the following will be in the log but nothing else ever appears and no PSTs are collected. I tried restarting the task several times and it create a new log file but with the same information below.

Could you please help me understand what I need to do to make it actually collect PST's?

 

PST Collector Task Report File: G:\Program Files (x86)\Enterprise Vault\Reports\PstColTask_server1_20140708180034.txt

   7/8/2014 6:00:34 PM PST Collector Task started

Configuration Settings
----------------------

   7/8/2014 6:00:34 PM Number of retries after a networking error: 7
   7/8/2014 6:00:34 PM Delay time before a retry after a networking error: 1 Day
   7/8/2014 6:00:34 PM Location of the holding folder: \\server1\vault_pst_hold
   7/8/2014 6:00:34 PM Maximum amount of data allowed in the holding folder: 10GB
   7/8/2014 6:00:34 PM Maximum number of PSTs for this server to be held in the holding folder: 100
   7/8/2014 6:00:34 PM PSTs get backed up before being migrated: False
   7/8/2014 6:00:34 PM Archive attribute reset denotes a PST has been backed up: False

1 ACCEPTED SOLUTION

Accepted Solutions

VirgilDobos
Moderator
Moderator
Partner    VIP    Accredited Certified

Hi there,

You will have to go withing the EV console, under Personal Storage Management, Files and on the right-hand side select the PST you would like to migrate by selecting the correct option from the drop-down menu.

Also, please refer to the PST Migration best practices whitepapers:

https://www-secure.symantec.com/connect/articles/white-paper-pst-migration-enterprise-vault-80-part-3-planning-tech-tips-and-best-practice

https://www-secure.symantec.com/connect/blogs/pst-migration-enterprise-vault-1004

Hope this helps.

--Virgil

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1 REPLY 1

VirgilDobos
Moderator
Moderator
Partner    VIP    Accredited Certified

Hi there,

You will have to go withing the EV console, under Personal Storage Management, Files and on the right-hand side select the PST you would like to migrate by selecting the correct option from the drop-down menu.

Also, please refer to the PST Migration best practices whitepapers:

https://www-secure.symantec.com/connect/articles/white-paper-pst-migration-enterprise-vault-80-part-3-planning-tech-tips-and-best-practice

https://www-secure.symantec.com/connect/blogs/pst-migration-enterprise-vault-1004

Hope this helps.

--Virgil