03-17-2016 07:47 AM
Hello,
we need to export all items from a folder inclusive subfolders of a user.
For this we run the Export archives to PST Wizard and select the correct folder.
When we start the export we get only 40 Folders with some Mails, but the original Folder has more then 100, Report says it´s all OK.
Then we start a PST Export over Outlook and here we got no problems all 100 Folders are in the PST File.
Unfortunately we cannot use that File cause the Mails already been archived, so we must use the export Wizard in EVault.
Thanks in advance
03-17-2016 08:31 AM
it might help to dtrace during export process and see what's going on under the covers.
How to run Dtrace to help diagnose issues with Enterprise Vault
http://www.veritas.com/docs/000029092
https://www.veritas.com/community/articles/dtrace-basics
List of DTrace processes and descriptions of each process responsibility
03-17-2016 04:59 PM
Are the folders definitely in EV and are they populated?
EV will not export folders that are empty
So if there are no items in there, those folders simply wont be created, as folders are only created when items exist in them etc
03-18-2016 01:16 AM
here are the dtrace log
some folders are empty but this are only a handful
thanks