PST Export doesn´t export all items

[lanit]

Hello, 

we need to export all items from a folder inclusive subfolders of a user.

For this we run the Export archives to PST Wizard and select the correct folder. 

When we start the export we get only 40 Folders with some Mails, but the original Folder has more then 100, Report says it´s all OK. 

Then we start a PST Export over Outlook and here we got no problems all 100 Folders are in the PST File. 

Unfortunately we cannot use that File cause the Mails already been archived, so we must use the export Wizard in EVault. 

Thanks in advance

[AndrewB]

it might help to dtrace during export process and see what's going on under the covers.

How to run Dtrace to help diagnose issues with Enterprise Vault

http://www.veritas.com/docs/000029092

https://www.veritas.com/community/articles/dtrace-basics

List of DTrace processes and descriptions of each process responsibility

http://www.veritas.com/docs/000007015

[JesusWept3]

Are the folders definitely in EV and are they populated?
EV will not export folders that are empty
So if there are no items in there, those folders simply wont be created, as folders are only created when items exist in them etc

[lanit]

here are the dtrace log

some folders are empty but this are only a handful

thanks