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Pass-through recall enabled stops arhived files from opening

roaryT
Level 4

Hi,

Hopefully an easy one that someone has seen before but after enabling pass-through recall I can no longer open placeholders.  Turning of the setting on the volume lets me open the file straight away.

I am going to troubleshoot with dtrace etc but wondered if anyone had seen this before?

Regards,

1 ACCEPTED SOLUTION

Accepted Solutions

roaryT
Level 4

this has been resolved now

View solution in original post

3 REPLIES 3

roaryT
Level 4

this has been resolved now

MarkBarefoot
Level 6
Employee

what was the resolution and was there a specific error? worth sharing

roaryT
Level 4

Hi Mark,

fraid there wasnt one as such as it only seemed to affect the first recall or two and then they opened.  This was nothing to with recall settings perhaps something going on on the network at the time.  As it was a test lab not too concered with it but can confirm it works as expected now.

Regards,