cancel
Showing results for 
Search instead for 
Did you mean: 

Placeholder File Bug?

DP
Level 4
I notice that after I open and close an archived file, the placeholder disappears.  It does not show up if I refresh the screen.  Only after a while (let's say 15 or 20 minutes), the icon reappears.  What is causing this to happen and how can I change the behavior?
1 ACCEPTED SOLUTION

Accepted Solutions

TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified
That is by design and not configurable. A good reason is that if you have an item open and close it by mistake you can open it right back up without recalling from the archive again. 

View solution in original post

2 REPLIES 2

TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified
That is by design and not configurable. A good reason is that if you have an item open and close it by mistake you can open it right back up without recalling from the archive again. 

DP
Level 4
Thank you for the explenation!