Hello together,
we have a problem with the outlook add-in virtual Vault sync:
After synchronizing all itemns to the lokal vault cache on the client pc, there is noc PST Migrations Folder shown.
So I ran a ClientLogging, here is the output:
11/06/2010 05:28:28.398: HDR:SCHED: Log file created (level 0).
11/06/2010 05:28:28.400: HDR:SCHED: Last good sync. time is in an invalid format:80004005. 0 will be used instead
11/06/2010 05:31:47.484: HDR:PST: Attempt to get folder by PVID (1A8BA5A2C6DDF10438C0A8003930FCD4D1110000archivd.domain.com) that does not exist
11/06/2010 05:31:48.119: HDR:SYNC:ARC: Synchronization failed (std::exception):A PSTCacheTreeNoFolderException exception occurred: PSTCacheTreeFolder does not exist for PVID: 1A8BA5A2C6DDF10438C0A8003930FCD4D1110000archivd.domain.com
11/06/2010 05:32:02.099: CONTENT:BUILD: We are NOT using the proxy infrastructure
11/06/2010 05:36:58.997: HDR:PST: Attempt to get folder by PVID (1A8BA5A2C6DDF10438C0A8003930FCD4D1110000archivd.domain.com) that does not exist
11/06/2010 05:36:59.037: HDR:SYNC:ARC: Synchronization failed (std::exception):A PSTCacheTreeNoFolderException exception occurred: PSTCacheTreeFolder does not exist for PVID: 1A8BA5A2C6DDF10438C0A8003930FCD4D1110000archivd.domain.com
At the moment we ran the Version 8.0.4 with alle Hotfixes, an dOutlook 2003 on a Windows XP Machine.
I tried reset the Vault Cache 3 times, but the problem still exists
The User synchronising the Items has a ü (german u umlaut) in his username, can this be a problem?
Thanks in advance.
Hermann Nachtigal