03-16-2009 08:24 AM
Hi all,
I'm using enterprise vault since 3 years.
My custom retention category is 3 years.
On Ev Server Events I can see storage delete process that delete expired items without errors.
Using outlook client and clicking on expiry report button, I think I must see only items that will expired at the most after 60 days, right?
I can see instead items that was expired 30,29,28,.....3,2,1,0 days ago (NOT CORRECTLY) and items that will expired within 60 days (CORRECTLY).
Can you help me?
Thanks
03-16-2009 08:32 AM
03-16-2009 08:58 AM
As you can see, item was expired 8 days ago.
Thanks for your help!
03-16-2009 09:00 AM
03-16-2009 09:04 AM
Yes, it's correct.
I confirm that storage delete task work fine, the issue is only using outlook client.
As you can see on my last topic, I can search and view an expired item (expire 8 days ago).
One important information: I'm using collection method
03-16-2009 09:09 AM
03-16-2009 09:17 AM
All Indexes is ok.
Storage Expiry is ok! Every time the task start (one time to day) I can see 10,20...,50 expired items deleted.
03-16-2009 10:00 AM
03-17-2009 12:48 AM
This is the last scheduled storage expire that was run at 5 am:
Storage Expiry Report
Vault Store Name: EVMailboxVaultStore
Vault Store Id: 181A78F68671BF34291F35CBE08640F7C1210000eva.vimar.net
Number of vaults processed: 331
Number of vaults enabled for expiry: 331
Total number of expired items deleted: 1365
Total number of items that could not be deleted: 0
Items marked with sent\received date based retention categories have been deleted:
(none)
This is my manual storage expiry in report mode:
Storage Expiry Report (Report Mode)
Vault Store Name: EVMailboxVaultStore
Vault Store Id: 181A78F68671BF34291F35CBE08640F7C1210000eva.vimar.net
Number of vaults processed: 331
Number of vaults enabled for expiry: 331
Total number of expired items: 0
Items marked with sent\received date based retention categories have been deleted:
(none)
Items marked with archived date based retention categories have been deleted:
(none)
Start Time: 3/17/2009 8:44 AM
The storage delete task can run for 3 hours.
This moning, running expiry report on my outlook client, I can see less items than yesterday (but I see always expired items)
03-18-2009 12:59 AM
Hi MichelZ,
do you find anything?
Thanks
03-18-2009 02:03 AM
For your info,
this is storage delete event that was running this morning at 5 am:
Storage Expiry Report
Vault Store Name: EVMailboxVaultStore
Vault Store Id: 181A78F68671BF34291F35CBE08640F7C1210000eva.vimar.net
Number of vaults processed: 331
Number of vaults enabled for expiry: 331
Total number of expired items deleted: 823
Total number of items that could not be deleted: 0
Items marked with sent\received date based retention categories have been deleted:
(none)
Items marked with archived date based retention categories have been deleted:
Business (3 years) : 823 items.
Start Time: 3/18/2009 5:15 AM
Clicking expiry report button on my outlook client, I can see some expired items..
03-18-2009 05:23 AM
03-18-2009 05:54 AM
I've just open the case with Symantec.
Thanks
03-23-2009 01:08 AM
for your information
the issue depends collections. Until mycollection.cab doesn't recreate, the item and the sql transaction remains on vault and db.
Mycollection.cab recreated after 5% of its items has been deleted.
Regards,
Nicola