12-21-2011 03:34 AM
Hi
I was looking for some assistance please. We have a few Microsoft xls files which dont archive and are not stubbed.
There is an event id: 6629 regarding "unable to covert item content". The Supplimentay info#: file is corrupt (9)[OTD]
I have enclosed the exact event log message. All other files are working fine. Strangely both the excel files can be opened without issue in Excel.
Any suggestions or fixes would be appreaciated.
Thanks
Nick
Solved! Go to Solution.
12-21-2011 04:04 AM
I would suggest a Dtrace capture of an attempt to archive the files. That should highlight what the problem is:
Dtrace the FSAArchivingTask
http://support.veritas.com/docs/276120 - Dtrace Guidelines
12-21-2011 04:04 AM
I would suggest a Dtrace capture of an attempt to archive the files. That should highlight what the problem is:
Dtrace the FSAArchivingTask
http://support.veritas.com/docs/276120 - Dtrace Guidelines
12-21-2011 04:24 AM
Hi Percy
Thanks for the information. I will have a look at the Dtrace option, do you happen to know what to monitor for. Is it the "archivetask" or "evfsaarchivetask"
Thanks
Nick
12-21-2011 06:10 AM
This may help your issue:
http://www.symantec.com/business/support/index?page=content&id=TECH128316
http://www.symantec.com/business/support/index?page=content&id=TECH35621
Hope this helps,
12-21-2011 07:20 AM
Hi CTEV
Thanks for the reply, I will have a look at these tech docs. We are running Enterprise Vault 8 SP4.
Nick