Question around default email delivery on Outlook

[Bruce_Cranksh1]

Hi All

I am busy with an EV Pilot , version 10 ,and I’m confirming EV desktop functionality

I have noticed that some users are running Cache Mode but they have configured the Default Email Delivery to PST

I know seem  issues with the Hidden Message and general EV functionality in this type of Outlook desktop configuration   . Should these users Outlook be configured for normal delivery to Cache Mode .ost?

[TonySterling · Accepted solution]

yes, they will need to switch over from pst and have the default delivery be the mailbox and not the PST if they want things to work correctly.

[Bruce_Cranksh1]

Thx Tony

Question answered :)