I have a customer with the following issue
I get errors around this and my investigation reveals the following
But I get an error that says " you cannot choose User x because it is already the archive for User x "
So EV is still determining that the old Archive, User x, has an asscociation to the User x account in Exchange\AD ...and this is despite the fact the User x account and Mailbox has been deleted
So how would I " break " this connection and assciate the User x archive with a new AD account and Mailbox
I hope this makes sense :)
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Guys just an update around this and a very frustrating experience I had today that required a 4 support session to resolve
In summary the article is correct but with EV 12 the moment you link the old archive with a new user account it renames the archive to the same name as the new user account
This can create worry because I first thought the old archive had been deleted because it appears to " vanish " from the VAC
But if you use tools like EV search the data within the archive is the same, anyway support suggested this may be a bug and the engineers said they would test this in there lab
Iam pretty sure you can rename the root folder where the pst is getting imported to.
Archives do not get deleted by only removing its content.
What do you mean by appear to "vanish"?
And where are the data the same? in the old or new archive?
This is about the actual archive name in the VAC, not the structure within the archive
Let me explain the issue in more detail, the User is Called User x and the archive in the VAC I want to asscociate the account is called Archive Y
Once I follow the procedure in the article the moment you "Select Archive " it renames Archive Y to User X, all the data is inside but initially the archive appeards to vanish from the VAC because now the name has changed
At first we didnt realize this was happening and it just seemed the old archive had vanished but it had just been automatically renamed , support said this is probably a bug