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RPC over HTTP detection

Garrido
Not applicable

I have implemented EV 12.0.1 to archive email in an Exchange 2013 scenario. Most end users use Outlook 2016. When a user is outside the corporate network the Vault add-in does not detect RPC over HTTP is enabled even though Outlook Anywhere is in use, and so the HTTP connection to the internal alias FQDN fails.

Current config:

Ev client log: RPC over HTTP is not enabled (flags =0)

Add-in Information: HTTP connection failed: http://evserver1.internaldomain.local/EnterpriseVault (Status: 0x12)

Desktop policy settings:

  • RPC over HTTP connection: Use proxy
  • RPC over HTTP Proxy URL: HTTPS://vault.publicdomain.com/EnterpriseVault
  • RPC over HTTP restricitons: Disable PST Import
  • Use proxy settings: Ignore proxy settings

Please assist.

In Outlook 2016 i cannot configure RPC over HTTP proxy settings. Is there a way i can force the add-in to assume RPC over HTTP is being used?

1 REPLY 1

Manideep_Neeli
Level 4
Employee

Recently known issue: https://www.veritas.com/support/en_US/article.000108366