07-25-2012 06:28 AM
Hello
How do I reconnect a user's archive if the AD account has been deleted and recreated with the same account name?
I have removed the user's old SID by
[Directory]
Solved! Go to Solution.
07-26-2012 01:57 AM
Alternatively you can delete the affected user's entry in the ExchangeMailboxEntry and then run the provisioning task to re-provision the user. This user should nowb be listed as a new user and then enable the user using the Admin console.
Always backup your SQL databases before making changes. :)
07-25-2012 06:51 AM
Just run Synchronization from the properties of the Archive Task
07-25-2012 06:54 AM
when you enable (or re-enable) the same you user you get the option to reconnect the user AD account to the user's archive. The option is at the right hand side (Select Archive), once you have selected the user. You need to do this first bofre you click next, if you don't Ev will create a new archive which means that you will get a duplicate archive.
07-25-2012 06:56 AM
That is a good catch. I assumed he had already done that. Guess I need some more coffee. :)
07-25-2012 07:01 AM
LOL....quite early for you still Tony!!!!??? No worries.
07-26-2012 12:23 AM
I did try to synchronize - sorry for not writing that :)
07-26-2012 12:27 AM
The user's archive is still enabled so I can't re-enable it. I have tried to disable it - it says "The following mailboxes have been successfully disabled" - but it doesn't work...
(Just got coffee )
07-26-2012 01:55 AM
So, the users AD account was deleted before the account was disabled in EV? If this is the case then you won't be able to disable it using the Admin Console as EV can't sync with the SID that had been deleted it. you need to use SQL query to change the MbxArchivingState to 2 (disabled) (currently it is set to 1 (enabled)).
On your SQL server that host the EV databases, open SQL Server management Studio (Backup your SQL databases first) and run the these:
USE EnterpriseVaultDirectory
Select * From ExchangeMailboxEntry
Where MBXDisplayname = 'Test User'
(Test User is the dispaly name of your affected user)
Check the MbxArchivingState column and confirm that it is set to 1, you need to update it to 2. Run this
USE EnterpriseVaultDirectory
Update ExchangeMailboxEntry
Set MbxArchivingState = 2
Where MBXDisplayname = 'Test User'
Run the select query again to make sure that the mbxarchiving state has changed to 2.
Now, on your EV server, open you Admin console and then try enable the user, it should be set to disabled.
07-26-2012 01:57 AM
Alternatively you can delete the affected user's entry in the ExchangeMailboxEntry and then run the provisioning task to re-provision the user. This user should nowb be listed as a new user and then enable the user using the Admin console.
Always backup your SQL databases before making changes. :)
07-31-2012 04:08 AM
Will I still be able to link the new AD account to the old archive?
07-31-2012 04:12 AM
Yes the AD account was deleted first. I have tried to change MbxArchivingState to 2 and have run the provisioning task, but it still doesn't show in the Enable Mailbox wizard :(
What about the ExchMbxGUID? I gues it's new as I have created a new mailbox for the new AD account.