01-23-2014 10:18 PM
Dear,
we found some time user mail are not archived, what is resone behind this??????
01-23-2014 11:20 PM
Hello Sandeep,
Can you explaing a littile bit more about the scenario...
Are you taking Some user Mailbox are not getting archived in the schedule archiving ??
Or it doesn't gets archive when you do a Manaul Run now on the archives ??
If its not get archived in the schedule archive, then you should run the archiving task in report mode and see if that User Mailbox have any eligible items to be archived.
Also you can check if you schedule is long enough to cater all the mailbox in one single archiving schedule..
Check the EnterpriseVaultEventLog to see if any warning or error appears realted to the affected user.
Some times it could be that the Qouta limit has reached on the exchange server due to whcih Archivingtask cannot archive the mailbox.
There could be many reasons..
You need to narrow down the issue to find out the root cause...
I hope this helps !!!
01-24-2014 01:42 AM
Dear Ajay..
Nice to you see ..............
I know your the best in EV support,
Enterprise vault woking fine. just want to know reason why it is not archive? . e.g like corrupted mail in box, running EV backup,
01-24-2014 02:11 AM
Hi Sandeep,
If EnterpriseVaultStore are in Backupmode then it is as good as a Read Only Mode, that is the reason why archiving will not happen when EV is in Backupmode.
I guess you wanna know the reason where Enterprise Vault May not archive..
There could be many reasons, Few reason would be..
And there could be many.. the best way to deal with this kind of issue is
I hope this helps !!!
01-24-2014 02:36 AM
01-24-2014 02:57 AM
Hi Sandeep,
My pleasure..
Could you please mark this post as solved !!!