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Recommended AV Exclusions for EV 12

kiddwong
Level 3

Dear Support,

We have installed EV 12 on Windows server 2012 and doing the AV exclusion list from antivirus . In KB ,it mention that Enterprise Vault Temporary Folder in Windows server 2008 need to exclude from antivirus scanning. May I ask do I need to exclude the Enterprise Vault Temporary Folder in Windows server 2012 ?  If yes , please let me know the way to exclude.

https://www.veritas.com/support/en_US/article.000032085#All Versions

Thanks
Kidd

 

7 REPLIES 7

GertjanA
Moderator
Moderator
Partner    VIP    Accredited Certified

Hello Kidd,

Yes you do need to exclude. The exclusion is usually done in the management of the Antivirus Client. The exact configuration depends on which AntiVirus you use. Contact your AV vendor for guidelines is your best and fastest way to resolve your question.

Regards. Gertjan

Hello Gertjan,

Thank you for your suggestion.

Thanks
Kidd

ChrisLangevin
Level 6
Employee

Kidd,

I just updated the article. Now the paths are listed as "Windows 2003 and earlier" and "Windows 2008 and later," which I hope is clearer. Thanks for bringing this to our attention.

 

--Chris

Hi Chris,

You are welcome and thank you for your reply.

Cheers
Kidd

@ChrisLangevin 

Hi

I couldn't find any mention if the SMTP Holding Folder in EV11 and above needs to be excluded from Antivirus scanning at the URL http://www.veritas.com/docs/100017720 Perhaps am not looking at the right place.

The only mention for this is in the best practices for SMTP Archiving at https://www.veritas.com/content/support/en_US/doc/ev_12_bp_SMTP_00 

Would it be possible to update the recommendations list at http://www.veritas.com/docs/100017720 ?? Our corporate change processes need to refer the URL's to approve/reject any exclusion requests.

Thanks in advance.

@arnoldmathias, ask and ye shall receive.

 

--Chris

 

 

wonderful. you are a blessing @ChrisLangevin