Reconnecting an archive to a user with a replaced mailbox

[ThomasMillerJR]

I have two users that expereinced attribute corruption in their Exchange 2007 Mailbox.

MS had me export the mailbox, destroy the mailbox and create/reconnect a new one to each AD user.

I did not disable the archive prior (and probably should have).

Now I am experiencing issues with reconnecting the mailbox.

I found two somewhat relevant documents.

http://seer.entsupport.symantec.com/docs/294339.htm   Which details this for Version 8.  I added the registration key and restarted the provisioning task (which was a guess because it didnt detail a restart).  I still get the following error:

"You cannont choose "User" because it is already the archive for the mailbox "user"


http://seer.entsupport.symantec.com/docs/297840.htm

The second document details the exact message but wants me to update the database directly via SQL Query.


Any ideas out there?

Thanks

Tom Miller

[GertjanA]

Run the query. Easiest solution

Otherwise, export archive to a pst.
Disable user for archiving
delete archive
enable user for archiving, create new archive, import pst.

I looked at the query, you could first do a 'select' to see if the value is in the db. As stated, make a backup of the db mentioned, run query.

[TonySterling]

Follow the steps in the second technote.  If it were me I would most likely remove the entry for them from the table.

Regards,

[ThomasMillerJR]

OK I went and did a select against one of the users.

I received two records.

One with a DefaultVault ID one without.

The one with a DefaultVaultID also had nulls for Policy entry IDs

If I selected my own record I only found one. 

Thanks for all the help so far.

Tom

[TonySterling · Accepted solution]

The one with the default vault id has nulls because it has not been provisioned b/c you deleted it from Exchange.  That is the one you want to remove from the table.  Then you will be able to enable them again.

Cheers,