03-20-2013 04:38 PM
How to Remote a User from Enterprise Vault (EV) mailbox Archiving
Outlook for Windows
I have had quite a few people ask to be removed from EV archiving for some reason or another. I recently had to spend a lot of time doing it and wanted to share with some people in hopes of making their job a little easier. It is a multi step process that must be carried out in order and will require the users interaction.
Situation: A user in your environment needs to be removed from mailbox archiving and wants their Outlook to be like it was before EV was implented.
The Fix:
Optional: Skip step two and just delete the archive. Do the rest of the steps and give the user the PST you created in Step 1. Or you could open the PST data file in Outlook and drag the messages back into a folder on the OST (Users exchange mailbox). This will merge the PST archive back onto the Exchange database for that user (aka…their mailbox).
Search Folder:
Right Click “Search Folders” in the Navigation pane of Outlook. Choose “New Search Folder”. Give the search folder a name and choose the “Criteria”, then choose Advanced. The Field should be “Message Class” contains, Value= EnterpriseVault. Save your folder.
This will find all the EV mail stubs in the users mailbox so you can delete them.
07-11-2013 06:29 AM
Thanks for sharing the information.
07-11-2013 07:24 AM
Thanks for sharing these steps, but I did not understand your last step 5. Delete User from EV.
What do you mean by that? You have already deleted the archive and removed the target from provisioning group.
07-12-2013 10:52 AM
On further review, I did write this post in a little haste. You are correct. Step 5 doens't need to happen as you pointed out. I was refering to deleting the archive from EV, not the user.This had already happened in another step. Thank you for catching that.
I wanted to take this opportunity to add a few things as well:
07-20-2013 01:44 PM
Thanks for summarizing all steps in one go, really good if some one need this information.
07-22-2013 06:23 AM
Thanks for sharing with the community. This information is very useful.