07-30-2013 10:55 AM
I have an Enterprise Vault system that is trying to connect to two non-existant databases. Looks like someone created a store and then the store was only partially removed. I keep getting Event ID's 13395 The connection 'Provider=SQLOLEDB;Server=EV02\EV;Database=EVVSExpressVaultStore_2;Trusted_Connection=yes' was lost and the system failed to reconnect (Thread Id: 5952) I tried just deleting the store group that is associated with this particaly database but it's stick in Marked for deletion.
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07-30-2013 11:01 AM
So you may have to manually remove those from SQL. To be safe i would recommend opening a call with support. You don't really want to muck around with SQL without guidance.
07-30-2013 11:01 AM
So you may have to manually remove those from SQL. To be safe i would recommend opening a call with support. You don't really want to muck around with SQL without guidance.
07-30-2013 11:11 AM
I agree with Tony. You might need to manipulate the directory database to clean some information regarding the Vault Store Group or Vault Store databases from the system. Please, open a ticket with support.
07-31-2013 01:52 AM
Hi,
This issue may occur if a database within SQL server has become unstable. Cycling the Microsoft SQL services may resolve this issue.
As per Tony is better to open case with Symantec.