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Reparse point file rule is fail

Matt_B1
Level 2

Hi,

We are getting a number of errors reported during our FSA task run. (******** Total errors reported: 8627)

I have run a DTrace (option 27) and get the below errors on a number of files

..\...\.will not be archived.Reparse point file rule is fail.

When checking these files on the target server, they have already been archived on a previous run and will recall successfully.

I have tried looking up this issue but cant seem to find anything other than http://www.symantec.com/business/support/index?page=content&id=TECH52247

which does not provide a soloution.

 

We are on version 10.0.3

Any help would be appreciated

Kind Regards,

Matt

 

5 REPLIES 5

GabeV
Level 6
Employee Accredited

Matt,

Please, go ahead and open a ticket with support to assist you with this issue.

Thanks!

RahulG
Level 6
Employee

Did you move the placeholder ? I mean were this files archived on some other File server.

Matt_B1
Level 2

Hi,

Yes they were on a different server.

We copied the files using robocopy command and followed the below technote for the new server name.

http://www.symantec.com/business/support/index?page=content&id=TECH144810&actp=search&viewlocale=en_...

 

Regards,

Matt

RahulG
Level 6
Employee

I guess there might be some extended attribute added to the placeholder (not sure).

Recreating the placeholders using FSA utility .might help here.

http://www.symantec.com/business/support/index?page=content&id=HOWTO37834

You may have to log a cases with support for further assitance

Matt_B1
Level 2

I have now tried this using FSAUtility.exe -c -s \\pathtofolder -f and receive the below

Error: No items to process in \\.....

I will use all the information I have gathered and log a ticket if you have no other suggestions.

Many thanks for your help.