cancel
Showing results for 
Search instead for 
Did you mean: 

Restore an Archive after Deleted

Eran_Sweiry
Level 2
Partner Accredited

Hello All,

 

i have a customer that accidently deleted one archive for a particular user

Fortunately the Storage Expiry task didn't run yet

Also, i can see all of the savesets both in the DB and the Vault Store

 

How can I recreate the archive? 

 

Thanks a lot

Eran Sweiry

2 ACCEPTED SOLUTIONS

Accepted Solutions

AndrewB
Moderator
Moderator
Partner    VIP    Accredited

storage expiry has to do with retention management. there's a different process that runs when you delete an archive. the question is, is the archive still visible in the archives section of the EV console? if not, you'll have to perform a full restore of the environment in a lab, extract the archive to PST, then recreate the archive in production and import the PST.

View solution in original post

Rob_Wilcox1
Level 6
Partner

If the archive is no longer visible under the list of archives, then the archive has gone.

You will need to restore the entire environment.

 

Working for cloudficient.com

View solution in original post

2 REPLIES 2

AndrewB
Moderator
Moderator
Partner    VIP    Accredited

storage expiry has to do with retention management. there's a different process that runs when you delete an archive. the question is, is the archive still visible in the archives section of the EV console? if not, you'll have to perform a full restore of the environment in a lab, extract the archive to PST, then recreate the archive in production and import the PST.

Rob_Wilcox1
Level 6
Partner

If the archive is no longer visible under the list of archives, then the archive has gone.

You will need to restore the entire environment.

 

Working for cloudficient.com