06-20-2016 04:01 AM
Hi
As an EV administrator I need to be able to restore items from the Journal archive back into the users mailbox - eg if they delete an email before it gets archived etc.
I could do this in EV10.x but since upgrading to the new EV Search I can't find the option to copy it back into the users mailbox. I can do this for the user archives but not from the journal archive. If I shift select a group of items (for the same user) I only get the option to export to zip\pst.
Thanks
Solved! Go to Solution.
06-20-2016 05:13 AM
Restore from Journal Archive was possibe in the leagcy search app. We have a plan to bring this feature in EVS but not sure about the release or date.
06-20-2016 04:44 AM
At present there is no option to restore items from a Journal Archive.
06-20-2016 04:51 AM
ok thanks - was this option available in the previous search interface? eg Archive Explorer? As it's been a while since I last did it but sure it was possible prior to the upgrade.
thanks again
06-20-2016 05:13 AM
Restore from Journal Archive was possibe in the leagcy search app. We have a plan to bring this feature in EVS but not sure about the release or date.
06-20-2016 05:24 AM
ok thanks - hope it comes soon... it was a useful feature
06-20-2016 05:25 AM
I will keep you posted on the progress.
01-19-2017 03:41 PM
I have just upgraded to EV 12 and am also missing this functionality. Could you keep me posted too. This was a great thing to have and we miss being able to do it.