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Restore user items from journal items into users mailbox

CadenL
Level 6
Partner    VIP    Accredited Certified

Hi

As an EV administrator I need to be able to restore items from the Journal archive back into the users mailbox - eg if they delete an email before it gets archived etc.

I could do this in EV10.x but since upgrading to the new EV Search I can't find the option to copy it back into the users mailbox. I can do this for the user archives but not from the journal archive. If I shift select a group of items (for the same user) I only get the option to export to zip\pst.

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions

AmolB
Moderator
Moderator
Employee Accredited Certified

Restore from Journal Archive was possibe in the leagcy search app. We have a plan to bring this feature in EVS but not sure about the release or date.

View solution in original post

6 REPLIES 6

AmolB
Moderator
Moderator
Employee Accredited Certified

At present there is no option to restore items from a Journal Archive. 

CadenL
Level 6
Partner    VIP    Accredited Certified

ok thanks - was this option available in the previous search interface? eg Archive Explorer? As it's been a while since I last did it but sure it was possible prior to the upgrade.

thanks again

AmolB
Moderator
Moderator
Employee Accredited Certified

Restore from Journal Archive was possibe in the leagcy search app. We have a plan to bring this feature in EVS but not sure about the release or date.

CadenL
Level 6
Partner    VIP    Accredited Certified

ok thanks - hope it comes soon... it was a useful feature

AmolB
Moderator
Moderator
Employee Accredited Certified

I will keep you posted on the progress.

I have just upgraded to EV 12 and am also missing this functionality.  Could you keep me posted too.  This was a great thing to have and we miss being able to do it.