Hi, I'm Using EV 10.0.3.
The users are very keen on understanding when mails are archived and expired. We have just discovered that restoring a mail from EV to changes the modified date, that is, the restored mail is not archived next time the Archive Task Runs. This showed up during testing and was confirmed by an article found by a colleague.
This is my first deployment since training and because
The customer is writing user comms and wants to understand the following:
Many Thanks for your help!
We suspect the user may want to circumvent the storage expiry. If they restore just before the expiry time there is a copy in the mailbox and the vault. The retention expires so the item in the vault is deleted.
What happens when the item is again eligible for archivng. Does it go in the vault and is kept or is it deleted at the next Storage Expiry ru?