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SQL Server Version Problem

swordlion
Level 2

I have a virtual computer that have Sql Server and Enterprise Vault 9.0. 

In fulfilling the requirements did not receive any error sql version. but during the vault  installation, the SQL version I encountered the following problems related.

 

At least one test for the SQL server version has failed. 
 
 
  WINVAULT.DATA.COM: Unable to connect to server.  
 
But my SQL server informations  and versions are;
 
 
Microsoft SQL Server Management Studio      10.50.1600.1
Microsoft Data Access Components (MDAC)     6.1.7600.16385
Microsoft MSXML                                              3.0 5.0 6.0 
Microsoft Internet Explorer                              8.0.7600.16385
Microsoft .NET Framework                                2.0.50727.4927
Operating System                                             6.1.7600
 
In the compability guide, SQL Server 2008 R2 is compatible Enterprise Vault 9.0
 
What should I do?
1 ACCEPTED SOLUTION

Accepted Solutions

juggernaut1
Level 5
Partner Accredited Certified

Check to see if tcp/ip is enabled or named pipes.  This looks like it cannot connect to that server.  Can you resolve it and ping it from the EV server?

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1 REPLY 1

juggernaut1
Level 5
Partner Accredited Certified

Check to see if tcp/ip is enabled or named pipes.  This looks like it cannot connect to that server.  Can you resolve it and ping it from the EV server?