03-05-2009 09:49 AM
We the end users were invited to a 2 hour meeting via webex with Symantec to show them how we use the environment and also so Symantec can show us some of the new website look
Yes we did show you how we use it and also demonstarted to you other sites we found useful and other site layouts we found easy to navigate
What we were shown was just the silver buttons on the top of the window and a slightly different version but in blue.
I know I was not asked about the new forum layout because if I was I would have said NO.
I, as did others, give my opinion on how we would like it to look and we were told that our suggestions were helpful and would be taken into consideration
The truth is we spent two hours on a call and all our explinations as to how and why we use the site as we do and also any suggestions we offered were ignored.
Why even bothering asking the end user if you are going to ignore them and just go your own way.
If this is how it will work I'll just go create my own forum and then make it available to the users here so they can actually get some work done because this is wasting our time.
Anyone interested PM me and we can have our own forum up and running over the weekend
03-05-2009 11:14 PM
Wow... talk about flaming. Maybe it's just a major generation gap, but I don't get why everyone is venting some pretty obvious upgrades. Naturally, I'm putting myself out here for being attacked by my IT colleagues in other companies, but seriously... half of these complaints about the new community of not being able to find things is because you guys are so used to old fashion web architecture.
I must say... at first I was a little shocked. I guess I missed the announcements, and I only used STN a little in the past, but the new design came as a surprise to many others too. Shame on you guys for not preparing us for the consolidation of this Juice. But don't take these people seriously... everyone hated the new Facebook UI last year (I was one of them) and now I understand how much more powerful it is because I learned it. I understand why you guys couldn't have possibly done *everything* we usability participants recommended, but here are my major issues that you need to fix immediately:
-Page loads (the threads load crazy slow)
-Read / Unread threads
-Comment Threading! D'uh.
So anyway.. I like the new forums. Here's why:
Before, with STN, all forums were only in one exclusive board. I used mostly the SEP11 forum board. And when I wanted to submit issues to STN, I had to pick only one board, even when the issue probably should have been on several boards.
The new Connect forums remind me of Gmail, which I love. There are no folders, there is just an inbox and "labels", so I can see all my emails, or filter my email with a label, a search, whatever.
Those of you who can't appreciate the power of flat architecture are probably also not Gmail users... admit it.. you guys drag emails into folders huh? Old skool.
Car:0 )
03-06-2009 05:27 AM
03-06-2009 11:14 AM
You sent me a PM and posted the message here. Anyway, I wrote you a PM. I agree. Should not have went online in this state, as things (you mentioned the filtering) are still not working consistently. They better fix 1) speed and 2) loading data (for menus and such) or I will join your side of the fence.
Car:o)
03-06-2009 11:44 AM
You are always welcome on my side of the fence Caro
As they say the grass is always greener in the other side of the fence :)
So climb over and have a look