11-23-2017 05:41 AM
The tasks are scheduled to run 6 AM - 12 PM and 1:30 PM till 12 AM daily.
However, some of the schedule tasks just show as running in the report mode even past the end schedule.
New scheduled run will begin while the older is still active.
Even after I stop and start the task, the report shows the schedule run as running.
Is this because of the schedules or is something else affecting the run time?
Solved! Go to Solution.
12-04-2017 06:28 AM
Hi Patrick,
Thank you.
I played around with the scheduled task settings (connections, number of items) and have been monitoring the tasks for a few days. They are working as expected now. The start and end on the scheduled times as expected.
11-23-2017 07:17 AM
Hi mate,
Try the following:
1. Purge the A5/A3 MSMQ queues
2. Restart the EV services
3. Also, open Outlook and ensure it opens up properly.
11-23-2017 07:27 AM
Yes, at the moment, I restart the task controller and it stops the tasks.
But I dont think restarting the service everyday is not very feasible.
11-23-2017 07:56 AM
Hello,
Which version of EV have you ?
Could you add 1 or 2 hours at your scheduled ?
Have you enable lately the fast browsing ? If yes, disable it for test whitout.
Have you made a defrag or reorganize of SQL Index ?
Antoine
11-27-2017 05:41 AM
> 11.0.1
> I did test by increasing the task schedule but it still shows running on reports. Sometime for over a day.
> If yes, disable it for test whitout. Nope.
> Defragment task runs on our SQL database every night at 2 AM till 5 AM.
11-27-2017 06:28 AM
I opened a case at the beginning 2017 for a client regarding this issue ... after many tests with Veritas Support we didn't find a solution. We make upgrade in V12.2 a few month ago for this client and now this issue is solve.
Antoine
11-28-2017 12:42 AM
Thanks. Maybe I will open a case as well and see if there is any progress.
11-29-2017 12:13 AM
Hi,
Are you able to post the report here? I trying to understand your issue... Thanks
regards,
patrickkuah
12-04-2017 06:28 AM
Hi Patrick,
Thank you.
I played around with the scheduled task settings (connections, number of items) and have been monitoring the tasks for a few days. They are working as expected now. The start and end on the scheduled times as expected.