01-19-2015 08:10 AM
Hello,
I have a customer who is worried about file type icons missing on the search page. He has several PDF, MPP, VSD files that have a blank white page icon.
Has anyone encountered this issue? Possible that it's security issue on the files, or an indexing blip that requires a rebuild (which I hope it does not)?
Thanks guys!
01-19-2015 08:18 AM
is this happening for all users or just one?
what if you run the same search yourself?
what if you run the same search from the EV server?
01-23-2015 09:20 AM
It's happening to all users, including the VSA for the same search, also on the EV server.
01-23-2015 09:21 AM
FWIW, I can reproduce a similar behaviour in my lab environment. I can have several DOCX files with the right icon, and then 1 with the generic Windows icon (little MS Flag)